Housekeeper

Housekeeper

Position Title: Housekeeper
Department: Operations
Status: Part-Time
FLSA Status: Non-Exempt

Position Summary

The Housekeeper is responsible for maintaining a clean, safe, sanitary, and welcoming environment for residents, staff, and visitors throughout a homeless shelter serving more than 200 clients. This position performs routine cleaning and sanitation of residential areas, common spaces, restrooms, offices, dining areas, and kitchen facilities. The Housekeeper plays a critical role in supporting the health, safety, and dignity of shelter residents.

Essential Duties and Responsibilities

Cleaning and Sanitation

- Clean and sanitize bathrooms, showers, sinks, toilets, and locker areas.

- Sweep, mop, vacuum, and maintain floors throughout the facility.

- Dust and disinfect furniture, countertops, railings, doors, and high-touch surfaces.

- Clean resident sleeping areas, common areas, offices, meeting rooms, and recreational spaces.

- Empty trash and recycling containers and transport waste to designated disposal areas.

- Replenish restroom and cleaning supplies as needed.

Dining Areas

- Clean and sanitize work surfaces, tables, appliances, and sinks.

- Sweep and mop floors.

- Assist in maintaining compliance with sanitation safety standards.

- Remove waste and ensure dining areas remain clean and presentable throughout meal service.

Laundry and Linen Support

- Collect, wash, dry, fold, and distribute linens, towels, and other shelter-issued items as needed.

- Maintain cleanliness and organization of laundry areas.

Safety and Facility Support

- Report maintenance, safety, or sanitation concerns to management promptly.

- Follow infection-control procedures and universal precautions.

- Safely use cleaning chemicals, tools, and equipment according to established guidelines.

- Assist with special cleaning projects, deep cleaning, and shelter preparation for inspections.

Qualifications

- High school diploma or GED preferred.

- Previous housekeeping, janitorial, custodial, hospitality, healthcare, or shelter experience preferred.

- Ability to work independently and as part of a team.

- Strong attention to detail and commitment to cleanliness.

- Ability to communicate professionally with residents, staff, volunteers, and guests.

- Ability to maintain confidentiality and treat all individuals with dignity and respect.

Knowledge, Skills, and Abilities

- Knowledge of cleaning methods, sanitation procedures, and safe chemical handling.

- Ability to prioritize tasks in a fast-paced environment.

- Ability to work effectively in a diverse environment serving vulnerable populations.

- Strong dependability and attendance record.

- Ability to follow written and verbal instructions.

Physical Requirements

- Ability to stand and walk for extended periods.

- Ability to bend, stoop, kneel, and reach frequently.

- Ability to push, pull, and lift up to 40 pounds.

- Ability to operate cleaning equipment and safely handle cleaning supplies.

- Ability to work throughout a large facility serving over 200 residents.

Work Environment

This position operates in a large emergency shelter environment that includes residential sleeping areas, restrooms, administrative offices, common spaces, dining rooms, and commercial kitchen facilities. The Housekeeper may be exposed to cleaning chemicals, bodily fluids, individuals with mental health issues, and other environmental conditions common in congregate living settings.