Collections Specialist (Past Due)

American ExpressPhoenix, ArizonaHybridFull-timeMid level, 2–5 yearsListed 32 minutes ago

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About this role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Meaningful, rewarding work performed with integrity.

Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they’re problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do.

Preferred Qualifications:

- Previous collections or outside agency experience preferred
- Schedule: Business hours of operations are seven (7) days a week. Monday- Friday 8am 12-am EST, Saturday 8am-6:30pm EST, Sunday 10am-8:30pm EST
- Shift differentials for nights and weekends are provided.
- Candidates must be flexible as shifts will be provided during the training period.
- This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home.
- Location: 18850 N 56th St. Phoenix, AZ 85054 (Desert Ridge)
- Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.