About this role
Under limited supervision, responsible for managing the more complex network systems and resolving network problems.
- Experience directly related to LAN\WAN implementations, troubleshooting using Cisco switches and routers, wireless controllers, and Access Points and using related software tools such as Cisco Prime, D-NAC, etc.
- Self-motivated and willing to take on new challenges with the ability to solve problems with creative solutions and work well in a team environment.
- Strong network trouble shooting skills to include identifying problems, determining root cause, and timely resolution.
- Ability to learn new technologies and work with teams to provide input on improvements to existing processes and systems.
- Strong oral and written skills.
Education:
- Bachelor's Degree degree in Computer Science or related field is required.
Experience:
- Five (5) years of related experience is required.
Preferred Experience:
- Administering Cisco Call Manager/Cisco Unity/Cisco Contact Center Express.
- Experience with Cisco Unified Border Element Routers (CUBE).
- Experience with SIP trunks.
- Experience with Voice Gateways.