Jobs at Genesys
Genesys develops Genesys Cloud, an AI-powered experience-orchestration and cloud contact-center platform. It helps enterprises manage voice and digital interactions, automate service with conversational AI, orchestrate customer journeys, and improve workforce performance.
- Industry
- SaaS & Enterprise Software, AI & Machine Learning, Banking & Insurance
- Company size
- 5,001–10,000 employees
- Stage
- Private Equity
- Open roles
- 193
- Senior Customer Experience AnalystManila, PhilippinesFull-time · On-site—
- Software Development Engineer – UIGalway, IrelandFull-time · Hybrid—
- AI and Experience Orchestration DirectorUnited KingdomFull-time · On-site—
- Technical Manager, Product SupportSão Paulo, BrazilFull-time · Remote—
- Junior Business Development Representative (Inbound Response)London, United KingdomFull-time · Hybrid—
- Business Development RepresentativeKuala Lumpur, MalaysiaFull-time · On-site—
- AI and Experience Orchestration DirectorMenlo Park, CAFull-time · On-site$134,000–235,600
- AI and Experience Orchestration Director (Sales Overlay)United StatesFull-time · On-site$134,000–235,600
- VP, Product MarketingUnited StatesFull-time · On-site$221,700–389,900
- Corporate CounselUnited StatesFull-time · On-site$95,000–167,000
- Software EngineerIndianapolis, INFull-time · On-site$89,900–158,100
- Principal Cloud Application Security EngineerIrelandFull-time · On-site—
- Principal Product Manager, Platform FoundationsIrelandFull-time · Hybrid—
- Senior Manager Sales Development, JapanTokyo, JapanFull-time · On-site—
- Digital Marketing ManagerSydney, AustraliaFull-time · On-site—
- Receivables Specialist, LATAMSão Paulo, BrazilFull-time · On-site—
- Manager, Technical Revenue AccountingUnited KingdomFull-time · On-site—
- Director, Product Management – Agentic OrchestrationIrelandFull-time · Hybrid—
- Associate, Enterprise Change ManagementUnited StatesFull-time · On-site$86,300–151,900
- Software Engineer - Agentic OrchestrationGalway, IrelandFull-time · On-site—
- Experience Acceleration SpecialistRome, ItalyFull-time · On-site—
- Principal AI Solutions Architect, Customer SuccessUnited StatesFull-time · On-site$134,300–236,100
- Staff Product Manager – Digital AI Engagement, MessagingNew York City, NCFull-time · On-site$135,600–238,400
- Sr. Manager – Finance Operations Excellence, Finance Shared ServicesManila, PhilippinesFull-time · On-site—
- Business Development RepresentativeSydney, AustraliaFull-time · On-site—
- Senior HR Partner, Asia (Southeast Asia & Greater China)SingaporeFull-time · On-site—
- Experience Acceleration Sr. ArchitectUnited StatesFull-time · On-site$117,100–205,900
- Senior Solution ConsultantUnited StatesFull-time · On-site$123,100–216,500
- Digital Program ManagerUnited StatesFull-time · On-site$87,700–154,300
- Head of Professional Services Sales UKILondon, United KingdomFull-time · On-site—
- Principal AI Solution Architect Frankfurt am Main, GermanyFull-time · On-site—
- Senior AI ArchitectUnited StatesFull-time · On-site$134,900–237,300
- Senior Partner Account ManagerJohannesburg, South AfricaFull-time · On-site—
- Technical Project Manager, FacilitiesNew York City, NCFull-time · On-site$104,000–183,000
- Senior Account ExecutiveStockholm, SwedenFull-time · On-site—
- AI Automation EngineerIndiaFull-time · On-site—
- Staff AI Automation EngineerIndiaFull-time · On-site—
- Experience Acceleration SpecialistSão Paulo, BrazilFull-time · Remote—
- IT Services Specialist EMEABudapest, HungaryFull-time · On-site—
- Principal AI Solution ArchitectParis, FranceFull-time · On-site—
- Business Development RepresentativeTokyo, JapanFull-time · On-site—
- Principal Solution ConsultantIstanbul, TurkeyFull-time · On-site—
- Scrum Master & Platform Reporting Analyst, ServiceNowChennai, IndiaFull-time · On-site—
- Director, Solution Consulting, ANZSydney, AustraliaFull-time · On-site—
- Senior Security ArchitectChennai, IndiaFull-time · On-site—
- Director, Solution Consulting, AsiaSingaporeFull-time · On-site—
- Senior Account Executive, EnterpriseSeoul, South KoreaFull-time · On-site—
- Senior Solution ConsultantSingaporeFull-time · On-site—
- Senior Partner Sales ManagerStockholm, SwedenFull-time · On-site—
- Senior Operations Reliability Engineer - IAMCanadaFull-time · On-site$92,000–120,800
- Specialist General Accounting, Record to Insight (FSSC)Manila, PhilippinesFull-time · On-site—
- Senior Business Analyst - Enterprise IntegrationsMexicoFull-time · On-site—
- Sr Application Developer, IntegrationsMexicoFull-time · On-site—
- Business Development RepresentativeSão Paulo, BrazilFull-time · Remote—
- Senior AI Solution ArchitectPolandFull-time · On-site—
- Director, Enterprise SalesBogotá, ColombiaFull-time · On-site—
- Principal Software EngineerUnited StatesFull-time · On-site$165,400–290,800
- Sr. Partner Marketing ManagerChennai, IndiaFull-time · On-site—
- Staff Application Developer - Record to Report (Workday Financials)Chennai, IndiaFull-time · On-site—
- Customer Success Content, DirectorNew York City, TXFull-time · On-site$130,600–229,800
- Customer Content Campaigns Senior ManagerNew York City, TXFull-time · On-site$104,500–183,700
- AI Architect (Presales)United StatesFull-time · On-site$134,900–237,300
- Platform Administrator, ServiceNowSão Paulo, BrazilFull-time · Remote—
- Technical Talent Acquisition PartnerDurham, NCFull-time · On-site$65,300–114,700
- Director, Product Marketing - AINew York City, NCFull-time · On-site$163,100–286,900
- Lead Software Engineer, CRM and IntegrationsUnited StatesFull-time · On-site$147,100–258,700
- Senior Software Engineer - PythonGalway, IrelandFull-time · On-site—
- Manager, Business Development - CommercialIndianapolis, GA + 1 moreFull-time · On-site$86,600–152,400
- Principal Product Manager, AVA AINew York City, NCFull-time · On-site$158,800–279,200
- Frontend EngineerGalway, IrelandFull-time · On-site—
- Partner Sales Operations Analyst, LATAMBogotá, ColombiaFull-time · On-site—
- Senior Project ManagerToronto, CanadaFull-time · Remote$134,000–175,900
- Senior Manager, Business Development - Enterprise, Strategic & CanadaUnited StatesFull-time · On-site$108,500–190,700
- Manger, Business Development - Canada and Strategic AccountsToronto, CanadaFull-time · On-site$98,300–129,000
- Regional Partner Sales ManagerUnited StatesFull-time · On-site$81,600–143,400
- Business Finance Manager - Customer SuccessUnited StatesFull-time · On-site$106,900–188,100
- Senior AI ArchitectUnited StatesFull-time · On-site$134,900–237,300
- Account Director, StrategicBogotá, ColombiaFull-time · On-site—
- Staff Enterprise Platform Engineer, ServiceNowSão Paulo, BrazilFull-time · Remote—
- Senior Solution ConsultantMexicoFull-time · On-site—
- Sr. Services Engagement DirectorUnited StatesFull-time · On-site$129,600–228,000
- Sr. Strategic Account ExecutiveMadrid, SpainFull-time · On-site—
- Manager, Data Platform Governance & OperationsIndiaFull-time · On-site—
- Sr Engineer, Data Platform and Governance( Snowflake and AWS)Chennai, IndiaFull-time · On-site—
- Principal Workforce Management ConsultantSydney, AustraliaFull-time · On-site—
- Visual and Multimedia DesignerChennai, IndiaFull-time · On-site—
- Program Specialist, SCO OperationsMenlo Park, TN + 2 moreFull-time · On-site$73,400–129,200
- Sr. Salesforce Support EngineerChennai, IndiaFull-time · On-site—
- EMEA Total Rewards PartnerUnited KingdomFull-time · On-site—
- CX Advisory ConsultantTokyo, JapanFull-time · On-site—
- Manager. Americas Order ManagementUnited StatesFull-time · On-site$85,000–149,400
- Sr. Data Engineer(Python, SQL, Snowflake, AWS or GCP)Chennai, IndiaFull-time · On-site—
- Sr. Customer Success ManagerUnited StatesFull-time · On-site$104,000–183,000
- Senior Solution ConsultantPrague, CzechiaFull-time · On-site—
- Statutory Reporting AccountantManila, PhilippinesFull-time · On-site—
- Senior Principal PS ConsultantUnited StatesFull-time · On-site$135,600–238,600
- Senior Software EngineerBudapest, HungaryFull-time · On-site—
- IT Services SpecialistChennai, IndiaFull-time · On-site—
- Senior Customer Success ManagerGermanyFull-time · On-site—
- Senior Customer Success ManagerZürich, SwitzerlandFull-time · On-site—
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