Inside Sales Parts Counter

Hunton Distribution has an exciting opportunity for a motivated and customer-focused individual to join our team as an HVAC Counter Sales Representative . In this role, you will be the first point of contact for customers seeking HVAC parts, supplies, and technical guidance. We are looking for a bilingual candidate with strong proficiency in both English and Spanish who thrives in a fast-paced, service-oriented environment.

Join an industry leader consistently recognized as a Top Workplace both locally and nationally!

What Youll Do

- Provide excellent customer service by assessing customer needs and recommending appropriate HVAC parts, equipment, and filtration solutions.

- Conduct sales transactions over the phone and at the counter with commercial HVAC owners, residential contractors, and self-servicing end users.

- Assist customers with order placement, technical support, product returns, and warranty claims.

- Manage sales leads and opportunities by accurately quoting projects and promoting applicable product solutions.

- Coordinate product promotions and maintain knowledge of the Trane product line to effectively support customer inquiries.

- Receive, stock, and process incoming shipments of HVAC parts and supplies.

- Track and update inventory records and assist with maintaining adequate stock levels.

- Work collaboratively with team members to ensure a seamless and responsive customer experience.

- Flexibility to work overtime and weekends as required.

Qualifications

What Youll Bring

- Proficiency in Microsoft Word and Excel.

- Excellent communication and interpersonal skills in both English and Spanish.

- Strong organizational skills and attention to detail.

- HVAC industry experience or technical knowledge preferred.

- A customer-first attitude and a willingness to learn and grow with the team.

Physical Requirements

- Must be able to lift and carry up to 50 pounds regularly.

- Ability to stand, walk, reach, and handle materials for extended periods.

- Comfortable working at heights and using ladders or lifts up to 30 feet.

- Must be able to safely operate warehouse equipment (e.g., pallet jacks, dollies).

- Visual acuity to identify parts and read technical documents.

- Manual dexterity for operating a computer, phone, and other tools.

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Education & Experience

- High school diploma or GED required.

- One-year certificate from a college or technical school preferred.

- 3–5 years of customer service, sales, or HVAC-related experience preferred.