About this role
Job Responsibilities
Technical Support
- Conduct customer trial include new development or improvement product
- Check and verify the customer complaints regarding quality issue
- Identify market acceptance of the product include the competitiveness compared to competitors
- Responsible for certain aspects of development of new or improvement product through customer trial, preparation and monitoring
Operation Execution
- Provide advice on grade selection and processing to customers
- Provide assistance on processing of finish product for customers
- Prepare investigation and validation on products complaints
- Identify customer requirements include recommendation of new development or improvement products
- Verify and monitor the product sample include delivery status and test result
Technical Assistance
- Work closely with sales team and QM team include customer requirement
- Align with sales team, QM team and Auto-warehouse team on allocation and complaints
- Assist in solution of product property problem to QM and PP team
- Develop technical expertise in specific market segmentation
Job Requirement
- Min. Bachelor degree (S1) in Chemistry, Material Science & Chemical Engineering from reputable university
- Fresh graduate with max. 2 years of working experience in petrochemical/plastic Industry in Tech Service/Product Development/Quality Control would be advantages
- Has knowledge, skill, & experience in Plastic technology is preferred
- Smart, confidence, and able to convey positive image of the company
- Persuasive, has good negotiation & excellent presentation skill, strong analytical thinking, and problem solving.
- Good communication in English & Bahasa (written and spoken).
- Willing to learn & work hard independently as well as in a team.
- Has no color blind.
- Willing to be placed in Merak – Banten.