Customer Service Officer

New World GroupOn-siteFull-timeMid level, 2–5 yearsListed 2 weeks ago

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About this role

Responsibilities

- Provide general secretarial and clerical support, such as handling confidential information, maintaining filing system, travel coordination and office supplies ordering.

- Arrange meetings and prepare presentation materials.

- Maintain accurate human resources documentation and reporting, including attendance, roster, leave and training records.

- Manage incoming and outgoing mails and correspondences for department.

- Handle hotline and answer enquiries.

- Handle procurement issues like quotation acquisition, analysis, order issuing and payment.

- Manage the function and activities of the department and co-ordinate within the team and/or with other departments.

- Perform any other duties as assigned by the Manager.

Requirements

- Form 7 or above with at least 2 years' relevant experience in administration or clerical support.

- Experience in sizable Property Management company is preferred.

- Results-driven, flexible with good interpersonal skills and ability to multitask.

- Good service mindset, strong communication and interpersonal skills.

- Good command of English and Chinese (Cantonese and Mandarin).

- Good computer literacy for using MS Word, Excel, PowerPoint.

Working Location: Tsim Sha Tsui

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