Employment Specialist (limited-term)

POSITION SUMMARY:
The Employment Specialist will assist refugee clients to prepare for, secure, and retain employment that will make self-sufficiency possible, fulfilling the Match Grant and other program requirements in close collaboration with other employment and casework staff at World Relief.
 
This is a limited-term position funded through a grant agreement until 5/31/26 and contingent upon funding extension.

ROLE & RESPONSIBILITIES:

- Ensure services, which support and strengthen clients’ motivation and capacities to become self-supporting, are provided in a planned, effective, and timely manner to eligible clients

- Provide assessment of client’s skills and experience and develop an employment plan with reasonable employment goals and strategies that will lead to employment

- Make contact with refugees enrolled in the program through office visits and telephone calls (and home visits when necessary) until case closure

- Document activities through timely case notes which reflect the current status

- When appropriate, refer clients to other resources including childcare providers, DMV, medical care, job training, transportation information, and other sources and services that will remove identified barriers to employment

- Provide job counseling and assist clients in developing effective job applications, resumes, and interview techniques

- Represent World Relief to area employers as a desirable source of workers, acting as liaison between employer and client to ensure good employer relationships

- Instruct two-hour Job Readiness Class once each week using the prepared curriculum, keep curriculum up to date

- Enroll clients into relevant programs including completing assessments and developing service plans to track progress of goal achievement

- Assist clients in accessing community resources Provide orientation on various life skills topics (budgeting, paying rent/utilities, riding the bus, scheduling medical appointments, etc.)

- Ensure enrollment in ESL courses when applicable

- Assist clients with appointments, financial literacy, and goal-oriented individualized service plans

- Ensure security of full-time employment and offer transportation solutions of clients within their first 5 years in the USA

- Orientation to culture and expectations of work in the US

- Counseling clients about benefits of early employment

- Monitor client’s ELT attendance to increase employability

- Follow up with clients after job placement to address areas of concern and ensure continued employment

- Participate in the design and execution of programs or courses geared toward client development for increased employability and skills

- Maintain and complete detailed and accurate records of client files, case notes, and reporting records and submit monthly program reports

JOB REQUIREMENTS:

- Mature and personal Christian faith

- Committed to the mission, vision, and values of World Relief

- Desire to serve and empower the Church to impact vulnerable communities

- Able to affirm and/or acknowledge World Reliefs Core Beliefs (https://worldrelief.org/values/), Statement of Faith (https://worldrelief.org/statement-of-faith-details/), Christian Identity (https://worldrelief.org/content/uploads/2022/06/Towards-a-Fresh-Embrace-of-our-Christian-Identity-2.pdf) and National Association of Evangelicals' For the Health of The Nation document (https://www.nae.org/for-the-health-of-the-nation-publication/)

- Computer literate, with proficiency in MS Office (Outlook, Excel, and Word) and internet applications required

- High School Diploma

- 2 years’ relevant experience such as direct services and case file maintenance

- Valid driver’s license, and reliable transportation

- Prior multicultural experience

- Experience in a social service setting assisting people in need

- Demonstrated understanding of case management processes; extremely detail-oriented, excellent time management skills

PREFERRED QUALIFICATIONS:

- Previous case management experience preferred Skill and sensitivity working with people from various backgrounds and beliefs

- Ability to work with minimum supervision and resolve problems/issues promptly and effectively Ability to work well on a team in a synergistic work environment, a flexible and motivated team player

- Ability to prioritize, multi-task, and organize in a fast-paced and fluid environment

- Proficiency in Spanish, Swahili, Dari, Pashto, Burmese, Karen, or Chin is highly desired

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.
 
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
 
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
 
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.