About this role
MAKE EVERY PROGRAM RUN LIKE CLOCKWORK!
Coordinate, connect, and deliver outstanding client experiences while growing your career.
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Awesome perks await in #WeAreTGT: EASTWOOD!
- Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance
- Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
- Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture
- Vibrant City Location: Work in Eastwood, Quezon City (Day Shift!)
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Ideal Candidate Profile
What You'll Bring (Experience)
- 5+ years of experience in administration, program coordination, client service, or a related role.
- Strong administrative, organizational, and time-management skills, with excellent attention to detail.
- Proven experience managing schedules, client communications, and program logistics.
- Proficiency in Microsoft Office, SharePoint, Monday.com , Zoom, and other business management systems.
- Experience identifying and implementing process improvements to increase efficiency and service quality.
About You (Soft Skills)
- Excellent communication and relationship-building skills.
- Strong client-service mindset with a commitment to delivering exceptional experiences.
- Proactive, organized, and self-motivated, with the ability to work independently.
- Demonstrates ownership, accountability, and strong follow-through.
- Collaborative team player who demonstrates professionalism and integrity.
- Adaptable and growth-oriented, with a willingness to learn and take on new challenges.
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Your Impact Starts Here
Coordinate client onboarding, scheduling, rescheduling, and program administration from start to finish.
- Communicate with clients and participants to ensure they have the right information and materials before each session.
- Support coaches with the documents, schedules, and resources they need for successful program delivery.
- Maintain accurate client, participant, attendance, and program records using Monday.com , SharePoint, and other systems.
- Schedule and facilitate Program Success Meetings (PSMs) to align clients on timelines, logistics, and requirements.
- Provide administrative and logistical support for workshops, events, and program sessions, including room bookings, catering, supplies, and other arrangements.
- Manage program resources and inventory to ensure everything is ready when needed.
- Identify opportunities to improve processes and systems and help make program delivery more efficient.
- Use AI and technology tools to improve productivity, streamline processes, and support team goals.
- Work closely with clients, coaches, and internal teams to deliver a professional and seamless experience.
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ABOUT US @ TGT GLOBAL
As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.
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