About this role
PROTECTION AND IMMUNITY, STARTING DAY ONE!
Grow your career while being supported with comprehensive HMO as early as your Day 1 with us!
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Awesome perks await in #WeAreTGT: BGC!
- Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
- Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
- Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
- Vibrant City Location: Work in BGC (Day Shift!)
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As a Proactive Systems Engineer...
You'll be responsible for providing comprehensive technical support to our MSP partners and their clients.
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Ideal Technical Profile
- More than 5 years of proven experience as a Proactive Systems Engineer or similar role.
- Strong scripting capability (PowerShell/Bash/Python) and demonstrable automation mindset.
- Deep understanding of cloud services and infrastructure; M365 and common SME Platform.
- Hands-on experience administering Windows Server 2016-2025 environment at scale (AD, GPO, DNS, DHCP, FSMO, DFS, RDS)
- Demonstrated ability to design and implement Entra ID conditional access, Intune compliance policies, and Autopilot deployments
- Experience with M365 tenant migrations, hybrid exchange, and AD Connect synchronization.
- Advance PowerShell proficiency: Microsoft Graph API, Exchange Online Management, Azure AD modules, scheduled task automation and reporting.
- Proactive mindset with ability to identify risks before they become incidents and drive or preventative maintenance.
- Excellent communication skills, both written and verbal with the ability to convey technical information clearly to non-technical customers
- Strong problem -solving and decision-making skills
- AMENABLE TO WORK ONSITE: BGC Day Shift
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Your Impact Starts Here
Incident Management and Ticket Resolutions
- Address issues and service requests that relates to all technology, from workstations, servers, tablets, printers, phones, networks, vendor specific hardware, and software
- Additional general administration tasks
Monitoring and Management of System Alerts
- Proactively monitor various IT systems, including servers, networks, and applications, to identify and address potential issues before they escalate.
Other key responsibilities
- Documentation and knowledge sharing
- Communication with customers
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MORE THAN JUST A JOB
Headquartered across the Philippines' most dynamic cities in BGC, Eastwood, Alabang, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, we're building a workplace that puts people first.
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