About this role
THIS POSITION IS CONTIGENT UPON CONTRACT AWARD
SUMMARY
The Quality Control Technician conducts random quality and safety inspections of work performed by TFCG Technicians and Subcontractors ensuring quality standards and safety practices are integrated and met during the process of performing their assigned work and sub contractual s work scope. Quality Assurance is a set of activities ensuring quality and safety in the work processes from work accomplished.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as required:
- Generate an inspection sample from service order and preventive maintenance populations utilizing the Sample Selector Program
- Reviews as built design and process drawings for establishing work requirements and criteria
- Review change orders, operation sheets, process procedures, test procedures, procurement and subcontract documents, quality manuals, and inspection analyses to ensure that the TFW and customers processes and quality requirements are met.
- Investigate customer complaints for services and preventive maintenance with the Operation Manager and Supervisors to validate complaints and formulate corrective action plans as required
- Assure contractual compliance is met per quality requirements
- Log all inspection discrepancies and deficiencies and report them to Operation Manager and Supervisors to address. Re-inspect as required.
- Assist in compiling a monthly quality and audit report.
- Research any unfavorable remarks on customer survey cards.
- Inspect IJO job sites to ensure all safety rules and regulations are adhered to along with ensuring all applicable codes are followed and complied with.
- Employees are required to drive company vehicles on a Federal Installation.
QUALIFICATIONS
- Must maintain a valid state drivers license
- Must be customer-focused and dedicated to meeting customer expectations and requirements
- Must be adept at planning, negotiating, and developing schedules as well as anticipating and adjusting to issues and/or roadblocks
- Good interface and communication skills
EDUCATION and/or EXPERIENCE
- Must have a minimum of three (3) years related work experience or formal vocational/technical training in quality, safety, productivity, construction, maintenance, mechanical or electrical systems engineering or related discipline.
- Must be proficient at Word, Excel, and PowerPoint
- Bachelors degree from an accredited institution (B.S./B.A.) with emphasis in technical studies
- Four (4) years of related work experience may be substituted for the education/degree requirement.
COMMUNICATION SKILLS
Must have the ability to respond to common inquiries or complaints from customers, managers and staff members.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The employee may occasionally be required to lift more than 50 pounds. Must be able to carry equipment and tools up and down steps. The employee must have close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Work may be conducted in extremes of heat and cold if performing work outside.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee will work in several different environments. Some on-call, evening, weekend and holiday hours work will be required.
THIS POSITION IS CONTIGENT UPON CONTRACT AWARD