About this role
Key Responsibilities
- Business Planning & Execution
Develop and execute business plans aligned with company goals (sales, profitability, cost control) for the store.
- Monitor and hit financial performance metrics (budgets, P&L, cost efficiency).
- Optimize resource allocation — human, physical (inventory, facility), financial.
- Team Leadership & Development
Hire, train, coach, and evaluate staff (sales, parts, admin).
- Build a positive working environment and strong team culture.
- Lead department heads (e.g., parts manager) in goal-setting and departmental coordination.
- Customer Relationship / Experience
Maintain and build strong relationships with key customers (especially for large sales).
- Handle escalated customer issues and ensure high customer satisfaction.
- Represent the company in customer-facing events or when selling machinery.
- Operations & Store Management
Ensure that the facility (showroom, parts area, service area) is maintained in a professional, clean, and secure state.
- Oversee marketing activities and events for the location.
- Coordinate communication across departments to make sure goals are aligned and processes run smoothly.
- Strategic & Financial Oversight
Analyze financial data, sales trends, and KPIs to make informed business decisions.
- Forecast sales, develop budget, control costs, and find efficiencies.
- Work with corporate leadership (including John Deere partners) as needed for alignment and support.
- Compliance & Company Culture
Uphold SNPartners values, mission, and vision in every aspect of operations.
- Implement and enforce company policies, safety protocols, and operational standards.
- Lead regular meetings (department, all-employee) to ensure communication and alignment.
Qualifications
Qualifications / Requirements
- Experience : Typically 5+ years in a retail or dealership environment; prior management experience (store or location-level) preferred.
- Industry Knowledge : Experience or familiarity with John Deere equipment, agricultural or construction equipment is a plus.
- Education : Bachelors in Business, Agriculture, or related field is often required or preferred, though equivalent experience may count.
- Skills :
Strong leadership and team-building ability
- Financial acumen: budgeting, P&L, cost control
- Strategic planning skills
- Customer service and relationship building
- Analytical/problem-solving mindset
- Excellent communication (verbal and written)
- Other : Ability to coordinate between departments, manage multiple priorities, and work with cross-functional teams.