About this role
Responsibilities:
- Serve as an initial point of contact for referrals, prospective residents, families, and community partners
- Explain the ALP program and admissions requirements to prospective residents, families, and referral sources
- Gather financial, medical, and other documentation required for eligibility review and admission
- Review prospective residents with the Executive Director and RN
- Coordinate each applicant’s next steps and maintain communication throughout the admissions process
- Consistently follow up with prospects, families, and referral sources
- Assist with sales, marketing, outreach, and referral-development activities
- Track prospects, admissions, referrals, and move-ins
- Complete monthly eMEVS Medicaid eligibility reviews
- Assist with lease renewals, including collecting current proof of income and documentation required to recalculate subsidy agreements
- Prepare the biweekly employee schedule
- Maintain organized and up-to-date Executive Director files
- Assist with supply ordering, stocking, and general office organization
- Provide additional administrative support to the Executive Director as needed
Qualifications:
- Experience in admissions within a nursing home, hospital, assisted living community, or healthcare setting strongly preferred
- Experience working with Medicaid eligibility, documentation, or admissions strongly preferred
- Prior sales, outreach, or referral-development experience is a plus
- Strong communication, follow-up, and customer service skills
- Comfortable speaking with residents, families, referral sources, and healthcare professionals
- Organized and able to manage multiple applicants, documents, and deadlines
- Professional, patient, and comfortable working with individuals from diverse backgrounds
- Able to work closely with the Executive Director, nursing team, and other departments
Commission opportunities for successful resident move-ins