About this role
Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!
Why Join Palazzo Ezulwini?
- Be part of an iconic development set to redefine Eswatini’s business and event landscape.
- Lead a world-class team in delivering exceptional experiences.
- Work in a dynamic, growth-focused environment with opportunities for professional advancement.
Role Overview:
The F&B Operations Manager will oversee food and beverage services, ensuring high-quality dining experiences and efficient operations.
Key Responsibilities:
- Manage restaurants and banquet operations.
- Develop and implement service standards and procedures.
- Oversee menu planning and food quality control.
- Manage staff training, scheduling, and performance.
- Monitor inventory and cost control measures.
- Ensure compliance with health and safety regulations.
- Handle customer feedback and service improvements.
- Work closely with chefs and suppliers for product sourcing.
Requirements
Candidate Requirements:
- Degree in Hospitality, Culinary Arts, or related field.
- 7+ years of experience in F&B management.
- Strong leadership and team management skills.
- Excellent knowledge of food service and hospitality standards.
- Experience in budgeting and cost control.
- Strong problem-solving and crisis management abilities.
- Ability to work in a fast-paced environment.
- Knowledge of local and international cuisine trends.