D365 ESS Sustainability & Data Sr. Consultant - Assistant Manager

Microsoft D365 ESS Sustainability & Data Engineer

Required Experience and Technical Skills

- Typically 3+ years of experience across Dynamics 365, Microsoft Sustainability Manager, Power Platform, Azure Data services, analytics, integration, and/or AI, including substantial hands-on experience with Microsoft cloud technologies.
- At least 3 years of experience supporting production systems or delivering services within an enterprise Managed Services or application support model.
- Strong knowledge of Dynamics 365 and Sustainability data models and integration patterns across Finance and Operations, Customer Engagement and Sustainability applications.
- Strong hands-on expertise in Power Apps canvas and model-driven applications, Power Automate, Microsoft Dataverse, and Power BI.
- Strong experience with Microsoft Fabric, OneLake, Lakehouse, Warehouse, Data Factory, notebooks, Spark, SQL endpoints, and semantic models.
- Strong understanding of data governance, privacy, security, disaster recovery, high availability, cloud cost optimisation, and responsible AI controls.
- Demonstrated ability to lead technical workstreams, independently estimate work, resolve complex production issues, and communicate effectively with technical and business stakeholders.

Qualifications

- Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, Business Systems, or a related discipline, or equivalent professional experience.

Preferred Certifications

- Microsoft Certified: Fabric Data Engineer Associate.
- Microsoft Certified: Azure AI Engineer Associate.
- Microsoft Certified: Power BI Data Analyst Associate.
- Relevant Microsoft Power Platform certification, such as Functional Consultant Associate, Developer Associate, or Solutions Architect Expert.
- Relevant Microsoft Dynamics 365 certification.

Desirable Experience

- Exposure to Power Platform Center of Excellence practices, platform adoption, maker enablement, and governance at scale.
- Experience with enterprise service-management tools and formal service reporting.
- Experience supporting Dynamics 365 Finance, Supply Chain, Human Resources, Marketing, Sales, Customer Service, or Sustainability solutions.

Core Competencies

- Strong analytical thinking, structured troubleshooting, and attention to solution and data quality.
- Ownership, accountability, and a customer-focused service mindset.
- Calm, methodical decision-making under operational pressure and competing priorities.
- Clear written and verbal communication, including the ability to explain complex technical topics to non-technical stakeholders.
- Effective stakeholder management, prioritisation, collaboration, mentoring, and knowledge sharing.
- Proactive problem-solving, continuous learning, automation, and continual service improvement.
- Commitment to security, compliance, quality, responsible AI, and sustainable support practices.