About this role
Technical Support Engineer – Developer-Focused Customer Success
As a Technical Support Engineer , you'll work directly with clients to troubleshoot issues, optimize workflows, and enhance user experience using your skills in Python , SQL , and software development. This is a high-impact, customer-facing role for someone who loves both tech and people.
Role Overview:
- Provide in-depth technical support and debugging for enterprise clients
- Write scripts and custom solutions in Python to support integrations and automation
- Use SQL to diagnose data issues and optimize backend processes
- Collaborate with Engineering to relay customer feedback and identify product improvements
Ideal Background:
- Experience in a technical support or solutions engineering role
- Solid understanding of software systems and development workflows
- Strong skills in SQL , Python , and client communication
- Passion for improving tools, documentation, and internal processes