Senior Analyst - Virtual Payments Product Management

Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The Corporate and B2B Solutions Product Management (CBPM) team within the GCS Products organization is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.

As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. Virtual Payments are critical payment solutions for our most valuable corporate customers. The Virtual Payments product team spearheads the creation of best-in-class payment experiences and capabilities meeting the evolving needs of US G&L, International GCG, and US MM customers.

We are seeking a dynamic Senior Analyst to support the evolution of our global virtual payments strategy and products, including Virtual Card, vPayment and CMC. This role will help advance product priorities in response to changing customer needs, product performance, market trends and external innovation across the global virtual payments space.

In this role, you will support Product Managers and cross-functional partners in shaping, executing and measuring product initiatives. You will use data, customer insights, competitive benchmarking and structured analysis to inform product strategy, roadmap prioritization, product enhancements and business decisions. You will also manage defined workstreams across product initiatives, helping coordinate stakeholders, track dependencies and drive timely execution.

Minimum Qualifications:

- Relevant experience in Product Management, Product Development or Strategy
- Strategic and commercially minded thinker with a passion for the customer experience.
- Experience managing defined workstreams or projects, including planning milestones, tracking actions, coordinating stakeholders and managing dependencies.
- Ability to document and analyze business, product or customer processes and identify opportunities to improve efficiency, customer experience or controls.
- Ability to assess market, customer, competitor or product-performance information and translate insights into actionable recommendations.
- Excellent verbal and written communication skills
- Strong analytical skills, with ability to use data and reporting to support product strategy, prioritization, performance measurement and business decisions.
- Strong proficiency with PowerPoint and Excel.

Preferred Qualifications:

- Knowledge of virtual payments and/or corporate payments, relevant payment workflows and the broader B2B/corporate payments ecosystem.
- Experience supporting product launches, enhancements or cross-functional product initiatives, including analyzing data, coordinating execution and measuring impact.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.