Senior Manager Stakeholder Management (M3)

Senior Manager Stakeholder Management

The project:

Manages and oversees the implementation and delivery of a range of Stakeholder Management services to support commissions and provides line management leadership and guidance for others within the assigned Hub as required.

You’ll be responsible for:

Safety first - Going home safe and well:

- You will promote Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.
- You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio.
- You will promote a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team.

Client focus – Deliver on our promise:

- You will ensure robust quality systems are in place and suitably managed in line with service excellence.
- You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones.
- You will manage tasks and associated deliverables in support of the Associate Director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project.

Integrity – Always do the right thing:

- You will manage project budgets and highlight any risks, challenges and mitigations.
- You will support the long term development of your function or Business Unit (BU), creating a sustainable business future.
- You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity for our people to excel:

- You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities.
- You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs).
- You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.

Your responsibilities:

- Champion safety, wellbeing, inclusivity and responsible delivery across every project.
- Deliver projects through clear planning, quality systems and strong stakeholder collaboration.
- Supervise change and commercial performance with integrity.
- Lead teams to achieve KPIs, share best practice and unlock potential across Mace.
- Lead stakeholder management strategies, frameworks and service delivery across assigned commissions.
- Build trusted client, consultant and contractor relationships to meet expectations and deliver outcomes.
- Govern standards, reporting, KPIs, risks and compliance in line with Mace and client requirements.
- Mentor teams, integrate disciplines, support resourcing and champion net zero carbon delivery.

You’ll need to have:

·        Experience of effective leadership on complex construction projects.

·        Experience of setting up effective functional management/assurance frameworks/strategies.

·        Comprehensive knowledge of functional tools, techniques and software.

·        Ability to manage activities with significant uncertainty of solution or outcome.

·        Good understanding of construction projects, dependencies and interfaces within the project lifecycle.

·        Deep domain knowledge of providing specialist functional leadership in one or more sectors (e.g. rail, highways, nuclear, public sector, hospitals).

·        Strong interpersonal skills and ability to form effective working relationships.

·        Ability to collaborate with and influence others.

·        Proven ability to articulate complex information and ideas for a non-technical audience.

·        Ability to work in a highly pressurised environment, managing multiple priorities.

·        Manages, influences and negotiates with senior stakeholders.

·        Strong attention to detail and ability to ‘deep dive’ into topics.

·        Mace Behaviours (Curious, Collaborators, Contributors, Champions) - leads by example.

·        Exhibits some commercial acumen and assists with business development and bids/winning work as required.

·        Effective communication and engagement skills and is able to persuade/influence colleagues and stakeholders.

·        Effective networking skills.

·        Ability to contribute to the establishment of high performing teams.

·        Can lead and influence others.

·        Ability to manage challenging behaviours, relationships and still secure a positive outcome.

·        Resilient/robust in the face of challenging situations, clients, personalities.

·        Flexible, pragmatic and adaptable but also knows when to fight their corner.

·        Intensive experience (or equivalent) supporting the delivery of a Stakeholder &

·        Communications services within the construction sector and/or management consultancy.

·        Progress towards achievement of Chartered status (or equivalent) and/or membership of

·        professional a relevant professional institution e.g. Association of Project Managers.

Our values

Safety first - Going home safe and well: We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.

Client focus - Deliver on our promise: We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.

Integrity - Always do the right thing: We influence positive outcomes within our industry while always aligning with our compliance obligations.

Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

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