Supply Chain - Business Planning Manager

Position Summary

This role is not eligible for immigration sponsorship

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
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Role and Responsibilities

The SCM Business Planning Manager provides operational support to the National Retail and Strategic Account Teams. This includes forecasting, supply planning, data management, channel inventory monitoring, and data analytics to identify areas for improvement, problem solving and reporting for National Retailers and carriers in the Strategic Accounts portfolio. Responsibilities include interacting with internal SCM (Supply Chain Management), Sales, Marketing RPM (Regional Product Marketing) and GOC (Production Planning based in Korea) teams and interacting with customers, collaborating in weekly CPFR calls and periodic in-person meetings to formulate a measured forecast, reliable delivery plan, preparing reports on SCM data analysis and KPI for senior management and headquarters

- Support Collaborative Planning, Forecasting, and Replenishment (CPFR) supply chain process by interfacing with key customer contacts during weekly planning meetings.
- Analyze weekly Purchase Sales Inventory (PSI) to identify sales target status, drive product manufacturing, and ensure timely fulfillment of delivery to achieve sales plans, product development, and strategic product launches.
- Manage system-based tools such as GSCM, SAP and SMART that provide real-time information regarding sales, order forecast, and channel inventory; extract data to conduct channel inventory analysis and reconciliation.
- Provide daily/weekly updates of product arrival schedules from factories and against customer delivery commitments. Reviewing and identifying variances compared to outstanding sales orders and forecasts, in order to plan for future product availability and inventory.
- Monitor performance on weekly/quarterly KPIs to identify exception cases and analyze those metrics for potential process improvements to drive operational efficiency.
- As needed periodic communication with headquarters (RPM and GOC Teams) and internal cross-functional teams and handle escalation on production allocation, delivery requirements, and inventory management.
- Respond to ad-hoc reporting requests from internal and external customers in a time sensitive environment.

Skills and Qualifications

Minimum Qualifications

- A Bachelor's Degree with 6-10 years’ experience preferably in finance, business, or supply chain management.

- Experience in the telecommunications and/or wireless industry requiring management of finance, logistics, distribution, program management, and/or business planning, or equivalent work experience in planning, finance, or operations.

- Experience should include researching and resolving customer product development, launch, delivery, and logistics issues; driving process improvement to streamline business cadence.

- Develop and maintain excellent working relationships with all assigned levels within and outside the company.

- Plan, organize, and prioritize multiple assignments and projects.

- Review detailed product development, marketing documents and media materials as needed.

- Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.

- Work independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.

- The ability to develop tasks and work assignments, based on sometime vaguely defined objectives

- Must have advanced MS Excel knowledge and skills

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Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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