About this role
Our General Property team are at the heart of our business: Managing property claims ranging from minor damage to major to catastrophic events. As a Commercial and/or Domestic Loss Adjuster, you’ll be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required with occasional overnight stays depending upon location.
We’re looking for talent: Experienced Adjusters who enjoy providing solutions. Previous Loss Adjusting or complex high value Claims Handling experience is essential for this role. Additionally, we’d like you to have/be:
Essential:
- ACII or CILA qualified, however candidate who are qualified by experience are just as welcome to apply, however we do seek candidates with commitment to achieve their personal qualifications
- Extensive knowledge and understanding of FCA procedures and TCF initiatives
- Extensive knowledge of the insurance market
- Extensive technical knowledge within the adjusting arena
- Understanding of Client SLA compliance/productivity/quality requirements
- Proven proficient working knowledge of scoping software and hand held device use.
- Full UK driving licence
Desirable:
- Good negotiation skills – for arranging appointments when required, alternative accommodation and explaining information when there is pushback on settlement
- To understand what matter to the customer and to put this first – putting yourself in their shoes
- Good IT skills, with a keen eye for detail
- Flexibility in travelling