About this role
Crawford has the largest team of dedicated Liability adjusters in the UK, located at 12 self-contained offices, in most cases less than an hour from any loss. Through our innovative combination of desk adjusting, self-service technologies, on-demand field services and specialist services, Crawford can provide quality services with efficiency and scale that’s unmatched by anyone else.
We’re on the search for Talent: Candidates within the claims arena that enjoy the satisfaction of helping customer and client in providing a first class claims service.
Essential:
- Experience of Liability (EL/ PL) end to end caseload management
- Claims delegated authority of £75k - £100k or above
- Ability to make quantum decisions
- Be able to prioritise claims, acting upon instruction and SLA’s and be comfortable in a KPI target environment
- Able to demonstrate knowledge and/or awareness of FSA procedures and the TCF initiative.
- Excellent customer service, organisational & communication skills.
Desirable:
- An insurance qualification such as CII or equivalent, although study support is available
- Maintain awareness of Business Continuity programme and role within it.