HR & Office Operations Specialist

About ZKTeco WFM
ZKTeco WFM is The Workforce Data Collection Company.
Headquartered in Tampa, Florida, we provide enterprise time clocks, workforce data collection applications, cloud technology, integrations, and services to organizations and workforce software companies.
We are a growing technology company with a hands-on culture focused on accountability, execution, operational efficiency, and continuous improvement.
About the Role

We are looking for a smart, organized, resourceful, and dependable HR & Office Operations Specialist to support our approximately 25-person U.S. organization.
Because we are a smaller organization, this is not a traditional HR-only position. The role combines payroll, benefits and HR administration with office operations, travel coordination, management reporting, and general operational support.
You will work closely with the Operations Manager and CEO. We are looking for someone who can think logically, work independently, solve problems, and make sure things get done without requiring constant follow-up.
Key Responsibilities

·        Coordinate accurate, timely payroll; maintain payroll, PTO, leave, and employee records; and respond to routine payroll and HR questions
·        Manage benefits enrollment, changes, terminations, and annual renewals while coordinating with payroll providers, insurance brokers, and benefit providers
·        Support onboarding and offboarding, maintain required employee files and HR documentation, and help administer company HR policies consistently
·        Manage day-to-day office administration and vendors, coordinate employee travel and hotels, and track recurring renewals, deadlines, and operational commitments
·        Collect recurring reports from department managers, follow up on outstanding reports and action items, and prepare spreadsheets and management information as needed
·        Support the Operations Manager and CEO with special projects and operational priorities
·        Identify administrative and operational issues, help drive them to resolution, and improve internal processes, documentation, and operating efficiency
What We're Looking For
·        2–5 years of experience in HR administration, payroll, office operations, business administration, or a similar role 
·        Payroll and employee administration experience preferred 
·        Familiarity with employee benefits and basic HR processes 
·        Strong Excel and general computer skills 
·        Excellent organization and attention to detail 
·        Strong numerical and analytical skills 
·        Professional written and verbal communication 
·        Ability to handle confidential information appropriately 
·        Comfortable following up with employees and managers 
·        Ability to manage multiple responsibilities and deadlines 
·        Ability to learn new systems and processes quickly 
·        Bachelor's degree preferred but not required 
Most importantly, we are looking for someone who is smart, logical, independent, and accountable. You don't need to know every answer, but you should be able to research an issue, understand it, ask the right questions, and drive it toward resolution.
Compensation & Benefits
·        $50,000–$60,000 base salary 
·        Up to 20% combined annual Performance Bonus & Profit Sharing 
·        Health insurance options 
·        Paid time off 
·        Company holidays 
·        Professional growth opportunities 
Starting salary will depend on experience and the ability to independently manage the responsibilities of the position.
What Success Looks Like
Payroll is accurate and on time. Benefits and insurance renewals are handled properly. PTO records are current. HR policies are consistently administered. Travel and office needs are organized. Management reports arrive when expected. Follow-ups are completed and deadlines aren't missed.
When something needs attention, you don't simply identify the problem. You take ownership, determine the next step, and help get it resolved.
Why Join ZKTeco WFM?
This is an opportunity for someone who wants more responsibility and variety than a traditional HR or administrative position.
You will work closely with company leadership and gain hands-on experience across payroll, HR, benefits, office operations, management reporting, and business operations.
ZKTeco WFM
The Workforce Data Collection Company.
Every Punch Matters.