About this role
**This position requires specific 3 days/week - Mondays, Tuesdays, and Thursdays**
We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!
What You'll Do:
Schedules and confirms patient appointments.
Greets patients/visitors and obtains/updates copies of insurance cards and drivers licenses.
Obtains/updates/organizes patient documentation to include, but not limited to, complete demographic information, current insurance information, Consent to Treat/Assignment of Benefits, Notice and Acknowledgement of Privacy Practices (HIPAA acknowledgement).
Enters/updates patient information in the medical record.
Verifies insurance benefits and processes/confirms referrals and authorizations as required by the patients insurance plan.
Manages patient invoices; proactively collects and posts co-payments, deductibles, and prior or past due balances.
Reconciles all daily reports for accuracy and prepares bank deposits.
Completes medical record release requests.
Maintains adequate levels of supplies; accepts, checks in, and organizes incoming supply deliveries.
Provides other general office and clerical support as assigned.
Other duties assigned as needed.
Benefits
What We Offer:
- Salary compensates with experience
- 401 (k)
- Paid time off
- Health, dental and vision insurance
Qualifications
What We're Looking For:
- High school diploma or equivalent required.
- 2 + years of medical office experience preferred.
- Strong customer service experience.
- Experience working in a medical office or setting preferred.
- Experience with electronic medical records preferred.
- Excellent verbal and written communication skills.
- Friendly and personable.
- Strong computer skills including Microsoft Office and/or Office 365.
- Ability to use email and electronic calendars.
- Critical thinking skills and decisive judgment.
- Ability to work with minimal supervision.
- Ability to apply principles of logic to a wide range of practical problems.
- Ability to work in a stressful environment.