Program Manager, Shared Services/Cost Shift

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DRiV is the aftermarket business group of Tenneco - DRiV website

Program Manager, Shared Services/Cost Shift — DRiV

Business Unit: DRiV

About DRiV

DRiV, Tenneco’s aftermarket business group, is a global leader with a portfolio of trusted automotive brands and strong positions across major product categories. Through its regional commercial businesses and global manufacturing, engineering, purchasing, and distribution capabilities, DRiV delivers quality, performance, and value to customers worldwide. At DRiV, we win through disciplined execution, innovation, customer focus, and the power of our brands.

Position Summary

The Program Manager, Shared Services/Cost Shift is responsible for leading cross-functional programs that support DRiV’s shared services transformation, cost shift initiatives, and operating model improvements. This role will partner closely with Finance, IT, HR, Supply Chain, Operations, Commercial, and regional business leaders to plan, coordinate, and execute initiatives that improve efficiency, reduce cost, strengthen governance, and enable scalable service delivery across the organization.

The role requires strong program management discipline, business acumen, change leadership, and stakeholder influence. The successful candidate will manage complex workstreams, drive accountability across functions and regions, track financial and operational benefits, and ensure shared services and cost shift initiatives are delivered on time, with clear governance, measurable outcomes, and minimal business disruption.

Key Responsibilities

- Lead the planning and execution of shared services and cost shift programs aligned with DRiV’s transformation priorities, financial commitments, and operating model objectives.

- Partner with senior leaders across Finance, IT, HR, Supply Chain, Operations, Commercial, Procurement, and regional teams to define program scope, objectives, governance, milestones, risks, and success measures.

- Manage cross-functional workstreams from business case development and transition planning through implementation, stabilization, adoption, and benefit realization.

- Develop and maintain integrated project plans, timelines, issue logs, risk registers, dependency trackers, action plans, and executive status reporting.

- Drive accountability across internal teams, shared services partners, vendors, and regional stakeholders to ensure deliverables are completed on time and in alignment with approved scope.

- Support cost shift analysis, productivity tracking, transition economics, savings validation, and ongoing performance reporting in partnership with Finance and functional leaders.

- Identify process improvement, automation, standardization, outsourcing, insourcing, location strategy, and service delivery opportunities that improve efficiency and reduce structural cost.

- Coordinate transition readiness activities including process documentation, knowledge transfer, service level definition, role alignment, controls, training, communications, and go-live preparation.

- Monitor program performance against key milestones, cost targets, service levels, quality expectations, risk indicators, and business adoption metrics.

- Prepare executive-level presentations, steering committee materials, decision documents, and business updates that clearly communicate progress, risks, tradeoffs, and required actions.

- Escalate issues, remove barriers, and facilitate decision-making to keep initiatives moving while protecting business continuity and customer service.

- Establish consistent program management standards, governance routines, documentation practices, and reporting cadence for shared services and transformation initiatives.

- Partner with change management and functional leaders to support stakeholder engagement, communications, training, adoption, and sustained ways of working.

- Build strong relationships across regions and functions and influence stakeholders through clear communication, practical problem solving, and disciplined execution.

Education and Experience

- Bachelor’s degree in Business Administration, Finance, Operations, Supply Chain, Information Systems, Human Resources, Engineering, or a related field required; master’s degree or MBA preferred.

- 7 or more years of progressive experience in program management, transformation, shared services, operations, finance, consulting, business process improvement, or a related discipline.

- Demonstrated experience leading complex, cross-functional initiatives with multiple workstreams, stakeholders, dependencies, and senior leadership visibility.

- Experience supporting shared services, cost reduction, operating model transformation, outsourcing, transition management, service delivery, or process standardization initiatives preferred.

- Strong financial acumen with the ability to understand business cases, cost structures, savings assumptions, productivity metrics, and benefit tracking.

- Proven ability to build project plans, manage risks and issues, track milestones, prepare executive updates, and drive decisions in a matrixed environment.

- Experience working with global or regional teams and managing stakeholders across functions, business units, geographies, and time zones.

- Strong proficiency with Microsoft Office tools, including Excel, PowerPoint, Outlook, Teams, and project management or collaboration platforms.

- Experience with ERP, HRIS, service management, workflow, reporting, or shared services technology platforms preferred.

- Project management certification such as PMP, Lean Six Sigma, Agile, or similar credential preferred but not required.

- Automotive aftermarket, manufacturing, distribution, industrial, business services, consulting, or multi-site business experience preferred.

- Willingness to travel domestically and internationally based on business needs.

Leadership Capabilities

- Enterprise mindset with the ability to connect transformation priorities, operating model decisions, cost outcomes, and business execution.

- Strong program leadership with the ability to manage complexity, create structure, and drive disciplined follow-through across multiple stakeholders.

- Excellent executive communication, presentation, and storytelling skills with the ability to translate complexity into clear decisions and actions.

- Collaborative leader who builds alignment, influences without direct authority, and drives accountability across functions and regions.

- Strong business curiosity with the ability to quickly understand processes, systems, service delivery models, cost drivers, operational risk, and customer impact.

- Organized, resilient, and action-oriented, with the ability to manage competing priorities in a fast-paced transformation environment.

- Practical change leader who supports adoption, builds stakeholder confidence, and helps teams transition to new ways of working.