About this role
Job Summary:
The HR Shared Services Specialist assists the Human Resources team in uploading, processing, and reporting on transactions related to employee and payroll data. This includes working with employees, the HR team, as well as external vendors and government entities to ensure accurate data is provided. This individual will support the Human Resources organization from our Global HRIS team. The HR Operations Analyst has knowledge of process controls, data consistency, documentation, process improvement, and reporting and will problem solve, multi-task, and drive consistency and constancy in all geographic areas.
Qualifications and Experience:
- 4-6 years’ experience in a relevant job role
- Bachelor’s/master’s degree in human resources or equivalent experience is required.
- Demonstrated experience in managing a ticketing system and achieving high resolution rates.
- Excellent communication skills, both written and verbal, with the ability to manage a high volume of global inquiries professionally.
- Proven ability to work independently, manage multiple priorities, and contribute to a team-oriented environment.
- Strong analytical skills and experience in generating and presenting HR reports