Head of Rigline, 24/7 Operations

Lead Rigline 24/7, the centralized technical operations center supporting Nabors and third-party rig fleets. You’ll set the strategy, operating model, and service standards for continuous fleet support, develop technical leaders, and coordinate critical response across field operations, Controls & Automation, Engineering, and Digital Solutions. Your mandate is to improve rig uptime and service reliability, expand remote resolution, reduce unnecessary field intervention, and use fleet-wide data to eliminate recurring failures.

You’ll have the opportunity to shape how a global drilling organization supports its fleet—bringing together operational expertise, advanced technology, and data to solve complex challenges with measurable impact on safety, reliability, and performance.

Required
- Bachelor’s degree in operations management, project management, business administration, engineering, engineering technology, industrial technology, logistics, information systems/MIS, or a related field; equivalent directly relevant industry experience may be considered.
- 8–12+ years of progressive experience in drilling, rig equipment, controls and automation, operations leadership, technical operations or service delivery, or a related safety-critical industrial environment, including 5+ years leading managers or supervisors.
- Demonstrated success leading complex operational organizations, including managing performance, developing leaders, setting priorities, resolving competing demands, and balancing operational risk, customer needs, service levels, resources, and cost.
- Strong practical knowledge of drilling operations, rig systems, field workflows, controls and automation, with sufficient technical depth to effectively lead technical teams, challenge recommendations, and make informed operational decisions.
- Experience leading a 24/7 operations center, remote-support organization, or technical-service function, or similarly complex service-delivery environment, including shift coverage, escalation management, and service-level performance.
- Strong project and change management capability, including leading cross-functional initiatives, establishing ownership, managing milestones, and driving execution.
- Working knowledge of software release, version management, configuration management, industrial connectivity, and data platforms used in production operations.
- Demonstrated ability to use operational and service data to identify trends, lead root-cause analysis, improve performance, and influence decisions across organizational boundaries.
- Strong decision-making and communication skills, including the ability to translate complex technical issues into clear operational priorities and actions for field and leadership teams.
- Demonstrated customer-service orientation, including responsiveness, ownership, follow-through, and credibility with rig, field, internal and external customers.
- Ability to support major operational events and escalations outside standard business hours when required.
Preferred

- Experience with Nabors rig systems, Canrig controls and automation, RigCLOUD, or comparable drilling-technology environments.
- Experience establishing remote-resolution, fleet-health, technical-assurance, or reliability-improvement programs.
- Experience governing PLC/code deployments, software upgrades, patching, and configuration changes across distributed industrial assets.
- Experience presenting fleet reliability, operational performance, and risk insights to executive leadership.
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