DWM SCADA/DCS Technician II (CCTV) - AIM

Posting expires: October 13, 2026

Salary range: $58,977 - $78,000

General Description and Classification Standards:
This position is responsible for leading the operation, maintenance, and troubleshooting of Closed-circuit television (CCTV), supervisory control and data acquisition (SCADA) and distributed control systems (DCS) within the Department of Watershed Management (DWM).

The various DWM Water Treatment & Reclamation plants have CCTV, SCADA and DCS environments. The team that supports these environments (including the security cameras and PLC level and above, not instrumentation) is generally referred to as the SCADA/CCTV team, which organizationally resides under the IT office known as the Office of Information Management.

This is a senior position still within the 1st tier (Break/Fix) of or troubleshooting and repairing issues, including complex issues, within the CCTV/SCADA/DCS environments with minimal supervision and before determining that the 2nd and highest tier of support CCTV Subject Matter Expert (SME), Process Control Engineer, Network Engineer and Server team as needed. This position must be available for 24/7 on-call coverage and will rotate each week amongst 3 to 4 employees.

Essential Duties and Responsibilities:
These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Leads the installation, reception, and configuration of servers, networks, and equipment.
• Conducts continuous maintenance and upgrades to the CCTV, SCADA and DCS systems.
• Coordinates with Security and Network team to ensure successful project delivery
• Stays abreast of emerging technologies, trends, and best practices in CCTV, SCADA and DCS systems.
• Monitoring system performance and data communication
• Install firewalls and networking equipment to ensure security of the CCTV, SCADA and DCS systems from cyber threats
• Troubleshoots equipment and software to repair and diagnose any malfunctions in the system including fiber, Cat6 and low voltage devices.
• Troubleshoots, diagnoses, and resolves complex technical issues with CCTV, SCADA and DCS systems
• Manages and maintains access to CCTV, SCADA and DCS system management access ensuring only authorized personnel can access the systems
• Maintains documentation of all maintenance logs, testing, troubleshooting procedures and system configurations
• Ensures compliance with all safety standards and practices.
• May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge Skills and Abilities:
This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Knowledge of Principles, methods, and techniques in the design and operation of CCTV, SCADA and DCS system controllers and devices.
• Knowledge of networking and data communication protocols used in CCTV and SCADA systems.
• Skilled in the following technologies: Cisco industrial managed switches, Genetec software, HMI – Human-Machine Interface, Programmable logic controller (PLC), Control systems, Transmitters, Logic Controllers, Pump Stations, Remote Terminal Units (RTUs), Switches, Wonderware, and Allen Bradley PLC
• Good problem-solving skills, with good attention to detail
• Good computer and software skills
• Ability to maintain effective working relationships with others.
• Communicate effectively, both verbally and in written instructions.
• Ability to read and interpret schematics and control system drawings.
• Ability to troubleshoot, diagnose and resolve a diverse range of CCTV, SCADA and DCS systems hardware and software.
• Ability to develop and maintain system documentation.
• Ability to read and interpret plans, specifications, and manuals.
• Ability to understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed.

Minimum Qualifications:
Education and Experience –
1. Associate degree, preferably a computer or industrial systems related field
2. 3 to 4 years of related work experience with SCADA and DCS systems in Water or Wastewater treatment facilities.
3. Strong understanding of computer systems with the aptitude to learn about SCADA systems.

Special Requirements
• Ability to work flexible hours due to issues that could occur 24/7
• Ability to work within water treatment and reclamation environments.
• Ability to navigate video management systems (VMS) within the DWM.
• Flexibility in work hours depending on the issues, work may be needed through the night.

Preferred Requirements –
1 to 3 years of related work experience with Genetec systems.

Lifting Requirements:
Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.