About this role
HUSTLE IN BGC, LUNCH IS ON US!
Free lunch every day, plus extra treats to help you grow, earn, and save more!
---
Awesome perks await in #WeAreTGT: BGC!
- Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance
- Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
- Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture
- Vibrant City Location: Work in BGC, Taguig (Day Shift!)
---
Ideal Candidate Profile
What You'll Bring (Experience)
- At least 3 years of experience in corporate training and/or facilitation .
- Background in IT Service Delivery, Information Technology, or Customer Service is preferred.
- Strong ability to understand and explain technical concepts .
- Knowledge of Microsoft 365, Active Directory, and basic Networking is a plus.
- Excellent presentation, communication, interpersonal, and instructional design skills .
- Familiarity with tools such as Loom, iorad, or other content creation platforms is an advantage.
- Strong ability to build rapport and create a positive learning environment .
- Demonstrates ownership, accountability, flexibility, and strong work ethic .
- Good time management and organizational skills .
- Willing to work shifting schedules and across multiple company sites , when required.
---
Your Impact Starts Here
Training
- Deliver engaging technical and professional skills training for offshore and onshore staff through live, virtual, workshop, and on-demand formats.
- Design and develop training materials, job aids, instructional guides, videos, and onboarding resources.
- Maintain accurate and up-to-date training materials with proper version control.
- Partner with Training, Operations, and Clients to identify skills gaps and evolving training needs.
- Conduct training needs assessments and develop tailored learning interventions.
- Facilitate learning assessments and gather feedback to measure training effectiveness.
- Monitor post-training performance and work with managers to identify areas for improvement.
- Continuously improve training programs based on assessment results, feedback, and operational needs.
- Support a positive workplace culture and contribute to other Training Team initiatives as required.
---
ABOUT US @ TGT GLOBAL
As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.
---