About this role
HUSTLE IN [LOCATION], LUNCH IS ON US!
Free lunch every day, plus extra treats to help you grow, earn, and save more!
---
Awesome perks await in #WeAreTGT: BGC!
- Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance
- Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
- Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture
- Vibrant City Location: Work in BGC, Taguig (Day Shift!)
---
Ideal Candidate Profile
What You'll Bring (Experience)
- Bachelor’s degree in information technology, Computer Science, Information Systems, or any related IT field, preferred
- Preferably 2 years of experience in license auditing, IT administration, server monitoring, or similar support functions is an advantage
- Intermediate to advanced Microsoft Excel skills, particularly when working with reports and data
- Comfortable working with internal databases, vendor portals, and remote access tools
- Strong numerical and analytical skills with the ability to review and validate data accurately
- Good understanding of documentation, reporting, and process-driven tasks
- Fresh graduates are welcome to apply
About You (Soft Skills)
- Highly detail-oriented with a keen eye for accuracy and discrepancies
- Good comprehension skills with the ability to understand and follow established processes
- Logical and analytical thinker who is comfortable working with numbers and data
- Strong written and spoken English communication skills
- Proactive in escalating critical issues and ensuring appropriate follow-through
---
Your Impact Starts Here
License Auditing
- Audit license counts, expiration dates, storage allocations, and user activity using internal databases
- Analyze product and service data to determine whether customers are being billed correctly
- Produce reports covering active users, license utilization, and available storage
- Maintain and update documentation relating to current setups, users, and customers
- Identify discrepancies and ensure license and customer information remains accurate and up to date
Server Assurance
- Perform customer backups according to established schedules and requirements
- Create and manage tickets for low disk space alerts
- Coordinate and schedule outage maintenance as required
- Communicate and escalate critical backup issues to senior team members
- Maintain and update process documentation when procedures or requirements change
- Prepare and send backup reports to customers as required
- Ensure scheduled server assurance activities are completed accurately and on time
Applications & Tools Used
- Microsoft Excel
- Internal Databases
- Vendor Portals
- Remote Access Tools
#####
---
ABOUT US @ TGT GLOBAL
As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.
---