Senior Functional Analyst / Business Analyst

📍 Lisbon, Portugal | Hybrid Model
⏳ Full-Time

About the Opportunity

We are looking for a Senior Functional Analyst / Business Analyst to join a high-impact digital transformation project within the public sector. This role requires a strong analytical mindset, excellent stakeholder management skills, and the ability to translate business needs into clear functional and technical specifications.

Key Responsibilities

- Gather, analyze, and document functional and non-functional requirements;
- Work closely with business stakeholders to understand processes and identify improvement opportunities;
- Translate business requirements into detailed functional specifications and technical documentation;
- Model and optimize business processes using BPMN and UML ;
- Support decision-making through structured analysis and documentation;
- Collaborate with development, architecture, and testing teams throughout the project lifecycle;
- Define, execute, and support functional and user acceptance testing (UAT);
- Contribute to system integration initiatives involving REST and SOAP APIs ;
- Ensure compliance with data governance, privacy, and regulatory requirements, including GDPR .

Mandatory Requirements

- Bachelor's degree in Information Systems, Computer Science, Information Systems Management, or a related field;

Alternatively, a minimum of 5 years of proven experience in Functional and Systems Analysis;

- Minimum of 5 years of experience as a Functional Analyst, Business Analyst, or similar role;
- Certification in ITIL Foundation , CBAP , or an equivalent certification;
- Solid experience in requirements elicitation, analysis, and documentation;
- Hands-on experience with BPMN and UML process modeling;
- Experience working with REST and SOAP integrations;
- Experience producing functional specifications and business analysis documentation;
- Proven involvement in testing, validation, and acceptance processes.

Nice to Have

- Experience with CRM and ERP platforms;
- Familiarity with Salesforce ;
- Experience with the Microsoft 365 ecosystem and Power Platform ;
- Knowledge of BPM and Lean methodologies;
- Experience working on public sector projects;
- Understanding of Open Data initiatives and GDPR compliance.

Soft Skills

- Strong analytical and problem-solving skills;
- Excellent communication and stakeholder management abilities;
- Ability to bridge the gap between business and technical teams;
- Proactive mindset and attention to detail;
- Strong organizational skills and ability to manage multiple priorities.

What can you expect from us?

Mind-blowing workplace culture. You will be integrated in a professional, dynamic and collaborative team.

100% Remote opportunities

We want you to have the flexibility to work where you feel most comfortable and productive.

International Career

- You can expect professional growth and to be connect with the world.
- We are represented in Portugal, Belgium, Luxembourg, and Denmark.
- And with projects in many other countries: Netherlands, Luxembourg, Singapore and in the United States of America (and a lot more is coming…)

Extra Benefits & Perks

If you wish to work with us and you are outside European Union (good news…) we are a Tech Visa Company, We will help!

As a plus, we provide Health and Life Insurance.