About this role
Job Summary / Job Purpose:
The PSOs mission is to protect all people, information and property assigned, while delivering high-end customer service. PSOs represent the front line of our security services. In this role Physical Security Officers (PSOs) can expect to be working in demanding and fast paced environments. PSOs may find themselves working in a wide range of areas to include medical centers, government facilities, hospitality venues and public events. Additionally, PSOs may be asked to work with firearms.
Job Duties / Essential Functions:
Delivering high end customer service
Responding to emergencies
Deterring and preventing crime
Performing ingress/ egress control procedures
Investigating incidents
Completing daily logs and incident reports
Conducting regular walking or vehicle patrols
Building and maintaining a professional rapport with clients, guests and co-workers
De-escalating conflicts
Detaining suspects
Ability to use force, up to and including deadly force, when reasonably justified
Monitoring CCTV cameras
Performing other related duties as assigned
Skills / Qualifications:
High school Diploma or GED equivalent
Two years of face-to-face customer service experience
Possess at least one of the following experience / education criteria:
o 1) Four years of armed security experience 2) Three years of military experience 3) Successful completion of a state or federal certified law enforcement training academy
Basic computer skills (Email, Microsoft Office, etc.)
Excellent written and oral communication skills
Proficient time management skills
Reliable transportation
Excellent de-escalation skills
Proficient firearms skills
Extensive use of force knowledge
Proactive problem-solving skills
Must be able to obtain state required armed security officer license
Ability to obtain OCAT, PATH, and PPBT certifications
Must be able to pass a comprehensive background investigation, urinalysis screening and OPS training requirements
Physical Requirements / Working Conditions:
These are the physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.
Upon requesting a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Ability to work und er stress / pressure
Ability to lift 25lbs
Ability to wear a uniform
Ability to pass Physical Agility Test (PAT) Consisting of;
o Run 100 meters in 66 seconds or less; followed by a 10 min break
o Perform 30 push-ups (no time limit) followed by a 30 min break
o Perform 26 sit-ups (no time limit)
OPS Security Group Virtues:
People First: Treat people with dignity and respect and help them become who they are capable of becoming.
Servant Leadership : Continuously improve and bring out excellence in others by modeling it yourself.
Accountability : Stay loyal to what you said you would do long after the mood you said it in has changed.
Diligence : Proceed on the course you laid out know that all good things come with time, effort and creativity.
Integrity : Give people a reason to trust you, knowing that a true measure of character is what you do without reward and how you treat those who can do nothing for you.
High Performance : Deliver with precision and unwavering dedication. Own your outcomes, act with discipline, and pursue excellence in all you do.
Disclaimer and Signature:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification . They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
At-Will Employment
Employment with OPS Security Group is voluntary and subject to termination by the employee or OPS Security Group at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of OPS Security Group employees.
