About this role
Essential Duties and Responsibilities
- Consult with line management to provide HR guidance, ensuring alignment with business objectives.
- Provide HR policy guidance and interpretation to ensure consistent application across the organization.
- Manage and resolve complex employee relations issues, conducting thorough and objective investigations.
- Administer employee benefit programs, including health, income protection, retirement, and other plans for eligible employees and dependents.
- Analyze trends and metrics in collaboration with HR teams to develop solutions, programs, and policies.
- Maintain in-depth knowledge of legal requirements, reducing risks and ensuring regulatory compliance in employee management.
- Provide performance management guidance to line management, including coaching, career development, and disciplinary actions.
- Work closely with management and employees to improve work relationships, build morale, and enhance productivity and retention.
- Develop contract terms for new hires, promotions, and transfers, ensuring alignment with business needs.
- Identify training needs for business units and individual executive coaching requirements.
- Participate in the evaluation and monitoring of training programs to ensure objectives are met.
- Administer HR policies and procedures, ensuring compliance across all CAMS functional areas.
- Respond to employee inquiries about benefit programs and HR policies, ensuring clarity and resolution.
- Administer medical leave requests and oversee related processes.
- Oversee fact-finding for site grievances and employee disciplinary issues, providing input as needed.
- Maintain HR information system records and compile reports from databases to support decision-making.
Qualifications and Skills
- Bachelor’s Degree in Human Resources Management or Development, Business, or a related discipline.
- 5–7 years of experience in HR, with a focus on employee relations.
- Strong project management skills and experience writing HR policies and procedures.
- Proficiency in Microsoft Office Suite and HR information systems; familiarity with benefits administration platforms preferred.
- Excellent presentation and communication skills, with the ability to engage various management levels.
- Deep understanding of HR best practices, current regulations, and hiring processes.
- Sound judgment, problem-solving skills, and a customer-focused attitude with high professionalism.
- Energetic and well-groomed, with organizational astuteness and discretion.
- Ability to lead initiatives, analyze data, and manage compensation and wage structures.
- Collaborative mindset with the ability to work independently and in a team environment.
Preferred Certifications
- Professional in Human Resources (PHR) certification preferred.