Senior GTM AI Enterprise Architect - Commerce or Salesforce

Perficient is seeking a commercially minded Senior GTM Solution Architect for our Sales, Service Commerce and/or Salesforce Practice to independently own the client narrative, solution and estimate through origination — from discovery through proof-of-concept and into a delivery-ready scope — within our Solution Shaping career family. This is an AI-led role: we are looking for someone who shapes agentic solutions across the customer lifecycle — sales and revenue operations, customer service and contact center, and digital commerce. We care more about how quickly you learn a new platform than how many you already know.

Perficient's Solution Shaping practice. A career family within Service Delivery — alongside Business Consulting, Technical Consulting, and Delivery Leadership — built to bridge pre-sales technical and business strategy with go-to-market execution across Perficient's partner ecosystem, including Commerce and/or Salesforce.

- 10–15+ years of professional experience in cloud, data, enterprise architecture, or a closely adjacent technical discipline, with meaningful time in a professional services or consulting environment
- Proven pre-sales track record: discovery sessions led, architectures documented, SOWs scoped, deals closed, and a sales goal carried, not just contributed to
- Hands-on production delivery history in the capability areas you will represent, verified, not self-assessed
- Experience in solution estimation, staffing plan development, and assumption documentation that delivery teams can execute against
- TCO and business case modeling experience at a level appropriate for CFO or board-level audiences
- Active practitioner-level knowledge of AI tools and how to apply them to accelerate pre-sales workflows without compromising technical credibility
- 3+ years of partner-aligned pre-sales experience (Salesforce, or Commerce focused ecosystem) preferred
- Core stack: Salesforce (Sales Cloud, Service Cloud, Commerce Cloud, Revenue Cloud, Agentforce, Slack), Commercetools, Google CX, Twillo
- At least one production-level agentic AI or Generative AI deployment, PoC-to-production, not PoC-only, preferred
- Experience developing practice IP: reference architectures, solution playbooks, estimation frameworks, or productized offerings preferred
- Industry vertical depth in one or more of: Healthcare, Life Sciences, Financial Services, Retail, Automotive & Manufacturing preferred
- Relevant partner certifications at the Professional or Specialty level (e.g., Google Professional Cloud Architect, AWS Solutions Architect Professional, Microsoft Azure Solutions Architect Expert) preferred
- Prior experience mentoring junior architects in a pre-sales or solution design context preferred
- Possesses a strong understanding of AI capabilities, limitations, and ethical considerations.
- Qualified applicants will reside near one of Perficient's offices
- Demonstrated flexibility to travel as needed to support partner, client, and business priorities

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

WHO WE ARE

Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed.

WHAT WE BELIEVE

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Applications will be accepted until the position is filled or the posting is removed.

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current base salary range for this position is $168,000 to $231,000. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in this page benefits overview

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

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#Commerce #Salesforce #SolutionArchitect #Presales