About this role
This is a remote position.
Key Responsibilities
- Own client email and follow-ups from first enquiry to job completion, keeping every lead moving.
- Qualify new leads by phone and email, group site visits by area, and keep the owner's Google Calendar booked.
- Send invoices promptly after each job and follow up payments until they land.
- Coordinate materials, deliveries and subcontractors a week before each job so crews arrive ready.
- Keep the Google Sheets (leads, jobs and P&L) clean and reliable through the move to a new system.
- Build and run the GoHighLevel setup: forms, pipeline, calendar and notifications, then simple automations.
Requirements
Must-Have Qualifications
Before you apply, confirm:
- You have hands-on GoHighLevel experience and have built pipelines, forms and calendars.
- You have proven experience in admin, operations or client service.
- You communicate in clear, professional English and are comfortable on calls with Australian customers.
- You can work 20 hours a week between 7am and 12pm AWST, including early starts.
- You work from a private, secure location with a reliable computer and stable internet.
Nice-to-Have Skills
- Xero experience
- Admin experience in trades, construction or other service businesses
- Experience documenting processes as step-by-step guides