About this role
This is a remote position.
Key Responsibilities
- Work through your assigned call grids in the client's dashboard each morning.
- Call site managers across Australia using the supplied script, and secure a clear yes or no to a visit.
- Log every outcome (booked, no answer, not interested, callback) with useful notes straight after the call.
- Send follow-up emails and confirmations where a call needs one.
- Work toward a minimum of two bookings per hour.
- Escalate conditions such as council permit requests to the site manager promptly, then keep the call moving.
- Act on coaching and feedback to lift your results week by week.
Must-Have Qualifications
Before you apply, confirm:
- You're available Monday to Friday, 7am to 11am Philippine time.
- You have reliable, high-speed internet, as every call runs through your computer. A major city such as Metro Manila is preferred.
- You speak clear, neutral English and understand Australian callers easily.
- You're comfortable using a web dashboard, Gmail and Telegram.
- You have a quiet workspace and a headset.
Nice-to-Have Skills
- Outbound calling, appointment setting or sales experience.
- Confidence handling objections politely. This may become part of the role later.
Why This Role
Your placement is managed by HIPPO, an Australian-operated managed service. You'll work directly within the client's team with a ready script, a clear system and daily direction, backed by structured onboarding, a dedicated account manager and a clear escalation pathway. The engagement starts at 20 hours a week and may grow as the work proves out.