Director, Product Management - Global Transaction Banking

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

CIBC’s Global Transaction Banking (GTB) business is an innovative vertical within the bank, focused on delivering leading-edge solutions for corporate, government and institutional clients. Our mission is to enable growth, capital raising, and investment across North America and key global financial centers, positioning CIBC as the preferred Capital Markets banking partner.

The Director, Product Management - Global Transaction Banking will drive product engagement on tokenized payments readiness and digital cash enablement, positioning CIBC to support secure, scalable, and programmable digital money capabilities for corporate and institutional clients. The Director will play a key role in the product strategy, target-state architecture, use cases, and readiness roadmap; shape client and industry engagement; and coordinate delivery across product, technology, operations, risk, compliance, legal, and external partners. This role also requires broader subject matter expertise across transaction banking, including correspondent banking, cash management, payments, and liquidity solutions, to ensure emerging digital cash capabilities integrate effectively with CIBC’s existing platforms and operating model.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

- Drive product growth – Drive and support tokenized payments readiness and digital cash enablement, defining the vision, key use cases, and roadmap for corporate and institutional clients to support product and revenue growth.
- Deliver competitive solutions – Translate client needs and market opportunities into scalable transaction banking, payments, liquidity, and digital cash solutions in partnership with business and technology stakeholders.
- Manage product evolution – Validate priority use cases, shape architecture decisions, and align product and sales activities to support business strategy within legal, regulatory, risk, and operational requirements.
- Monitor trends and optimize performance – Monitor market trends, including regulatory requirements, and act on strategic opportunities or risk trends affecting the business. Optimize resource allocation to support business priorities and outcomes.
- Build strategic relationships – Strengthen relationships with clients, vendors, industry partners, and internal stakeholders across Capital Markets and CIBC to promote the business and improve efficiency.
- Advance strategic initiatives – Partner with cross-functional business, product, and technology teams to advance the organization’s transaction banking product agenda, support the rollout of strategic product initiatives, and execute large, complex initiatives on time and within budget.
- Expand product capabilities – Advance new product capabilities and market expansion initiatives, including the launch of innovative transaction banking solutions in key jurisdictions.

Who you are

- You have the expertise to lead in this space. You bring 10+ years of progressive experience in transaction banking, cash management, payments, digital assets and/or related capital markets, along with extensive knowledge of the financial services industry. You have a degree or diploma in business or accounting, and a Product Management certification is preferred.
- You bring strong product, technology, and delivery experience. You have a solid understanding of payments infrastructure, digital assets and digital cash concepts, capabilities, and end-to-end operational processes. You’ve also led large, complex initiatives involving multiple stakeholders, cross-functional teams, and external delivery partners.
- You drive continuous improvement. You can establish key processes where none exist, lead design and development activities, and identify opportunities to improve efficiency and effectiveness.
- You are a strong communicator and relationship builder. You bring strong interpersonal and presentation skills, communicate emerging issues and proposed solutions clearly, and build trusted relationships through respect and authenticity.
- You act like an owner and work collaboratively. You thrive when you're empowered to take initiative, deliver results, and work with others to turn strong ideas into meaningful outcomes.
- You’re curious and forward-thinking. You love to learn, bring strong business judgment, and understand how your work can make a difference today and tomorrow.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
- CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
- We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-141 Bay, 11th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Analytical Thinking, Business Banking, Business Development, Business Solutions, Credit Analysis, Customer Experience (CX), Financial Markets Analysis