Business Process Manager

Girteka is Europe’s largest asset-based logistics company, operating across the continent and supporting the supply chains that businesses and communities rely on every day. Behind every delivery there are more than 15,000 professionals who take accountability for results, apply their expertise to solve complex challenges, and collaborate as one team across countries and functions.

What you will do:

- Lead and support cross-functional process improvement projects to enhance operational efficiency, process quality, and customer experience.

- Identify, analyze, and optimize existing business processes, systems, and procedures to improve performance and reduce turnaround times.

- Collaborate with stakeholders and internal clients to gather business requirements, align improvement initiatives, and implement standardized processes.

- Conduct and monitor internal process audits, track improvement initiatives, and support data-driven decision-making through Business Intelligence and process analysis.

- Develop, maintain, and publish process documentation in accordance with organizational standards, while contributing to long-term process strategy and continuous improvement.

- Drives alignment with Business Compliance department on Company Certifications and internal policies, for owned process areas and changes driven, to ensure continuity in accordance with company standards.

What we expect from you:

- Demonstrate strong expertise in business process modeling, As-Is and To-Be analysis, process design, root cause analysis, and continuous improvement methodologies, including Lean, Six Sigma, and DMAIC.

- Analyze complex business information, process metrics, and performance data to identify improvement opportunities, evaluate business value and ROI, and drive data-informed decisions.

- Lead stakeholder interviews, workshops, and process design sessions to gather requirements, align cross-functional teams, and ensure solutions meet business needs.

- Apply change management principles to support organizational transformation, assess change readiness, and develop effective communication and training plans to ensure successful implementation.

- Understand business strategy, value chains, and organizational objectives, translating them into measurable process improvements that enhance operational efficiency, quality, and customer satisfaction.

- Take ownership of improvement initiatives, facilitate decision-making, mentor colleagues, and promote process standardization, performance measurement, accountability, and a culture of continuous improvement.

What we offer:

We always have a challenge for those looking for one. If complex, large-scale, and impactful projects excite you, we might be just the right fit for you. With us, you will enjoy:

- Career opportunities: Many of our managers have started in entry-level positions at Girteka Group, and as many as 30% of our colleagues move up the career ladder every year.

- Learning and development: We continuously invest in a wide variety of internal and external courses, seminars, mentoring, leadership programs, and offer language courses.

- Health and well-being: We care about how our colleagues feel and we offer them comprehensive health insurance. We also foster a community of gym-goers and athletes. On-site meals are 50% compensated, and you’ll find free fruit and snacks in our kitchenettes and lounges.

- Collaborative culture: We believe that the power of teamwork and social connection enables us to achieve exceptional results. Working in international teams, we strive toward the company’s goals together, sharing experiences and celebrating our joint successes.

- Rewards and recognition: Rewards on work anniversary occasions and values-based behavior, days off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs. Access to exclusive discounts from our partners.

- Base monthly salary: from 4540 to 5680 EUR (before tax). The final offer will depend on the candidate’s experience, competencies, and overall fit for the role.

Should you have any questions, please contact Goda Sadzevičiūtė (e-mail: [email protected]).