Commercial Claim Specialist

### Who Are We?
BimaKavach is reimagining how Indian businesses access protection, with technology, speed, and simplicity at the core of everything we do. We serve 6,000+ companies, including LG, The Whole Truth, Godrej Koerber, CleverTap, Wrogn, and SuperYou, and are backed by leading investors such as Waterbridge, Blume, Arali, and Eximius.
Our Mission: Safeguard every Indian business by 2047. Our Mindset: Bold, fast-moving, and customer-obsessed.
Join us at BimaKavach and be part of our journey to simplify insurance for Indian businesses.

### About the Role
We are looking for a Commercial Claims Specialist to manage and coordinate insurance claims across Non-Employee Benefits (Non-EB) policies. The role involves coordinating with clients, insurers, and internal teams to ensure smooth claim processing, timely updates, and a positive claims experience. The ideal candidate should have a good understanding of insurance claims, strong coordination skills, and the ability to manage multiple cases while ensuring accurate documentation and timely follow-ups.

Key Responsibilities

- Handle and coordinate Non-EB/Commercial insurance claims from intimation to closure.
- Review claim documents, verify details, and coordinate with insurers for claim processing and settlement.
- Assist clients with claim requirements, documentation, status updates, and queries.
- Coordinate with insurance companies, TPAs, hospitals, surveyors, and other stakeholders, as applicable.
- Follow up on pending claims and work towards timely resolution of outstanding cases.
- Identify documentation gaps and coordinate with clients and insurers to resolve discrepancies.
- Maintain accurate claim records, trackers, and case updates.
- Escalate delayed, disputed, or complex claims to the relevant stakeholders for resolution.
- Ensure claims are processed in accordance with policy terms, insurer requirements, and applicable regulations.
- Prepare regular reports on claim status, pending cases, settlements, and other key metrics.
- Build strong client relationships by providing timely updates and support throughout the claims process.

Qualifications & Experience

- Bachelor's degree in Insurance, Commerce, Finance, or a related field.
- 2–5 years of experience in insurance claims handling, claims servicing, or insurance broking.
- Experience in both Employee Benefits (EB) and Non-Employee Benefits (Non-EB) claims is preferred.
- Understanding of insurance policy terms, claims documentation, and settlement processes.
- Good communication, coordination, and stakeholder management skills.
- Strong attention to detail and the ability to manage multiple claims simultaneously.
- Proficiency in MS Excel, Google Sheets, and claims tracking systems.

Why Join BimaKavach?

- Be part of a growing insurtech company transforming how businesses access insurance.
- Work closely with insurers, clients, and internal teams across a variety of insurance products.
- Take ownership of claims coordination and contribute to improving the customer experience.
- Work in a fast-paced environment where your efforts have a direct impact on clients.