Retail Store Associate PT

Customer Service & Sales

- Provide friendly, welcoming, and helpful service to customers and donors.

- Operate the cash register accurately and efficiently.

- Process cash and card transactions according to Oak Tree Treasures policies.

- Apply approved discounts, promotions, coupons, and loyalty programs correctly.

- Assist customers with questions and help them locate merchandise throughout the store.

- Maintain a positive and professional attitude with customers, volunteers, and coworkers.

Store Operations

- Maintain clean, organized, and well-merchandised sales floors.

- Restock merchandise and keep displays full and appealing.

- Organize and price donated merchandise according to store guidelines.

- Keep fitting rooms, checkout areas, donation areas, and other assigned areas clean and orderly.

- Assist with receiving and processing donations.

- Follow all cash-handling, safety, security, and loss-prevention procedures.

- Complete assigned opening and closing procedures.

- Work scheduled extended-hour shifts (until 8 pm).

- Be comfortable operating the store independently during assigned shifts when management is not present.

- Ensure the store remains clean, safe, organized, and customer-ready throughout the shift.

- Address routine customer and operational issues appropriately and communicate any concerns to management.

- Complete closing procedures and secure the store when assigned to close.

- Communicate important information, incidents, or operational concerns to management before the end of the shift.

Team & Volunteer Support

- Work respectfully and cooperatively with employees and volunteers.

- Help create a welcoming environment for volunteers and customers.

- Provide direction and assistance to volunteers within the scope of the position.

- Support Store Managers and Assistant Store Managers with daily operational tasks.

- Represent Oak Tree Treasures in a professional and positive manner.

Schedule

This is a part-time position with a flexible schedule, with a particular need for availability during extended evening hours and weekends. Store operating hours are currently 10am-5pm Tuesday-Saturday, and subject to change.

Qualifications

- Previous retail, customer service, cashier, or thrift-store experience preferred.

- Must be dependable and punctual.

- Ability to work independently and make appropriate decisions within established policies.

- Strong customer service and communication skills.

- Comfortable handling cash and operating a POS system.

- Ability to maintain a professional attitude in a busy retail environment.

- Must be flexible and willing to work at both Oak Tree Treasures locations.

- Reliable transportation and the ability to travel between locations as needed.

- Ability to work evenings, weekends, and extended hours as scheduled.

- Must be able to safely lift, carry, bend, stand, and move merchandise throughout the workday.