About this role
Core Responsibilities:
• Business Operations Management: Oversee day‑to‑day operations within the area,
ensuring compliance with company policies, procedures, and local and international
maritime regulations. Ensure consistent and efficient execution of shipping agency
operations across all locations under responsibility.
• Operational Coordination & Service Delivery: Coordinate shipping and port services,
including vessel handling, port calls, documentation, and customs clearance. Ensure
service quality, operational continuity, and timely execution of contracted services.
• Stakeholder & Supplier Management: Manage relationships with port authorities,
suppliers, subcontractors, and service providers. Ensure performance standards,
contractual compliance, and cost effectiveness.
• Business Development & Strategy Execution: Develop and implement Noatum
Maritime strategic plans within the area to grow the business and improve service
offerings. Identify new business opportunities, market trends, and client needs to
maintain competitiveness.
• Client Acquisition & Commercial Support: In coordination with the Commercial
Management, develop customer acquisition initiatives, support key commercial
negotiations, and retain long‑term client relationships. Contribute to pricing, proposals,
and commercial discussions in coordination with regional and global teams. Ensure high
levels of customer satisfaction by addressing issues and delivering effective solutions in
a timely manner
SECTION III: KNOWLEDGE & SKILLS
Educational and
Technical
Qualifications:
• Bachelor’s or Master’s degree in Business Administration, Logistics, Maritime Studies,
or a related field.
• Strong industry knowledge with proven experience in: Shipping agency operations,
port operations and vessel handling, solid understanding of customs procedures and
international maritime regulations.
• Strong financial acumen, with the ability to manage budgets, analyze financial
statements, and achieve profitability targets.
Language Skills:
• Fluent in English (written and spoken).
• Knowledge of additional languages is considered an advantage.
Years of Experience: • More than 15 years of experience in the shipping or logistics industry, with managerial
roles.
Nature of Experience:
• Proven experience managing operations, teams, and complex stakeholder
environments.
• Strong exposure to port operations, commercial liner representation, customs