About this role
Key Mission Elements:
- Elicit, clarify and document business requirements, user stories, and acceptance criteria.
- Partner with stakeholders and technical teams to drive end-to-end solution delivery.
- Define project success factors and metrics to track achievement of business objectives.
- Lead design thinking workshops to foster innovative, fit-for-purpose solutions.
- Validate and manage requirements throughout the delivery lifecycle, including UAT facilitation.
Education:
- 3-year diploma or degree
- Diploma in Business Analysis
- Relevant Agile qualification is required (SAFe, or scrum, Kanban agile foundation course)
- Certification in Design Thinking Frameworks is preferred
- Facilitation certification is essential
Experience:
- Minimum 5 years of proven experience in requirements elicitation, gathering, documentation, and management. This experience should include analyzing business needs and providing solutions. Familiarity with an agile environment is essential.
- Proven experience in facilitating white-boarding sessions with cross-functional teams and working on large-scale technology projects
- At least 2 years’ experience of conducting design thinking workshops and working in an Agile environment
- Experience in Modelling techniques and methods is required
- Working experience of design thinking requirements definition is essential
- At least 2 years’ experience working in an Agile environment is essential
- Telecommunications industry experience beneficial