EA to CEO

JOB PURPOSE

As Manager – Business Integration within GCMO, person will be responsible for driving strategic initiatives, ensuring seamless project execution, and supporting the CEO-(Group) Business Integration in business reviews and performance assessments. This role will involve cross-functional coordination, stakeholder management, process standardization, and leadership development support. It will also support mobilization of digital transformation, data-driven decision-making, and continuous improvement across the GCMO function.

ORGANISATION CHART

CEO-(Group) Business Integration --> Manager-BI

KEY ACCOUNTABILITIES

Responsibilities

Key Performance Indicators (KPIs)

Support to CEO-BI for Stabilization of GCMO Programs

- Support in timely completion of key GCMO projects (e.g., Contract Lifecycle Management, Communication Archival & Retrieval System, SMG, GCM Digital Cockpit).
- Adhere to project milestones as per the Original Project Charter.
- Coordinate with internal and external teams for milestone delivery.
- Implementation of GCMO Upskilling program as per the plan & Team Building programs for GCMO
- Support in hiring of critical roles e.g. JD drafting

- 100% Support to CEO-BI for completion of GCMO projects
- 100% adherence to project milestones
- Coordination with internal and external teams as per the requirement
- No. of training conducted as per the GCMO upskilling roadmap
- No. of JDs drafted for critical hiring

Support in AOP reviews & BSC of CEO – Business Integration

- Support in review by GCM, Finalize and share the 'approved' goal sheets to team
- Align team goals and ensure timely review cycles.
- Support in Alignment of calendar for GHB AOP Review of sectors for Full Year + Mid-year in alignment with the GHB Dates
- Support CEO – BI in monitoring the on-ground process of past reviews (Coordinate and collaborate with business teams towards efficient reviews)
- Assist CEO on all Business processes /sectors and participating in GCM reviews, Analysis of internal and external environment, Financial MIS, Operational efficiency, Project progress, Regulatory impact, Competition benchmarking.
- Continuous coordination with GCMO EAs to be aligned on the various open issues and updates of GCMO
- Facilitate mid-year and annual performance assessments for GCMO and sector heads.
- Ownership of consolidating GCMO AOP/Budget and its overall monitoring

- 100% Adherence to Goal Setting, Mid-Year and Annual performance assessment for GCMO employees, the CEO’s and the sector heads
- Ensure 100% timeliness of Reviews as per cadence
- No. of presentation documents integrated for CEO-BI office
- Ontime submission of performance reviews of GCMO team
- Coordination with GCMO EAs to ensure 100% outcome against relevant ATRs
- Ensure timeliness of performance assessment and reviews for entire GCMO team
- Timeliness of budget readiness for GCMO

KEY ACCOUNTABILITIES - Additional Details

Responsibilities

Key Performance Indicators (KPIs)

Support CEO in identified Cross-Functional Strategic Initiatives & Project Management Practices

- Design the project management tracker for Strategic Initiatives
- Identify key responsibilities, internal resources and external dependencies for the Strategic Initiatives
- Design the project charter capturing the above as well as any industry knowledge available to bring in outside in perspective
- Enforce standardized project management methodologies, ensuring consistency across all GCMO initiatives.
- Monitor and report on program performance, risks, and dependencies, ensuring timely interventions where required.
- Collaborate with concerned business teams involved in the Cross-Functional Strategic Initiatives
- Overall project management of the SI (Timely escalation of key issues)
- Implement standard tools, templates, and PMO practices across all initiatives.

- 100% support for successful implementation of the Strategic Initiatives
- Ensure zero variance in time & cost planned for projects
- No. of initiatives highlighted that deviated from the originally planned business goals
- 100% support in the implementation of PMO practices
- No. of key issues escalated in projects for timely mitigation

Enablement of CEO-BI through Stakeholder Management:

- Support in Planning, organizing and managing meetings, conferences, and events involving the CEO to ensure smooth execution.
- Prepare meeting agendas, take ATRs, and distribute relevant documents.
- Draft, edit, and proofread various documents such as reports, presentations, and correspondence for the CEO ensuring accuracy, clarity, and consistency in all communications.
- Act as a point of contact between the CEO and internal/external stakeholders, including clients, partners, board members, and employees. Maintain positive relationships and ensure timely responses to inquiries or requests.
- Manage and maintain confidential files, records, and databases related to the CEO's work. Retrieve and provide information as needed.
- Leverage new digital tools to build efficiency into all administrative work of CEO office.

- 100% Support in Meeting & event Management & Monitoring (Planned vs Actual)
- 100% response rate to CEO communications as per the guidance
- No. of new digital tools leveraged to build efficacy in all administrative work of CEO office
- Driving 100% ATR ownership for relevant portfolio tasks

- Assist the CEO in people management & upskilling initiatives for the GCMO team
- Timely Completion of Specific projects/ assignments

- 100% timely completion of all assigned projects/ assignments

EXTERNAL INTERACTIONS

- External Stakeholders like Consultants, Institutions & Networking Forums
- Consultant and Vendors related to relevant programs
- Industry Experts and Peer Companies

INTERNAL INTERACTIONS

- Group Chairman, GHB
- CEO – Business Integration
- Executive Assistants to Group Chairman
- Group wide Business CEOs and CXOs
- Group wide Function level Heads and SLT Members

FINANCIAL DIMENSIONS

- Support to CEO-BI for driving levers of cost optimization
- 100% support for the enablement of CEO-BI’s focus on revenue generation and EBITDA margin improvement of the respective sector as & when needed
- Tracking and analyzing the GCMO budget to ensure expenses stay within allocated limits
- Ensure zero variance in Budget planned for projects plus keeping record of exceptions
- Support in effective governance of all key projects of the respective sector for delivering KPIs
- Enabling CEO-BI through research for due diligence for launch of new businesses, products and platforms and related ROI

OTHER DIMENSIONS

- 100% operationalization, launch and governance of GCMO programs
- Ensuring 100% delivery of business analyses related to programs, as needed
- 100% operationalization of program launch with the help of Cadence and program management
- 100% support in the implementation of PMO practices
- No. of new training conducted as per the GCMO upskilling roadmap
- Completing 100% training target in the financial year, as needed
- 100% Cross-Functional Stakeholder Management
- 100% Support in Meeting & event Management & Monitoring (Planned vs Actual)
- 100% Adherence to Goal Setting, Mid-Year and Annual performance assessment for GCMO employees, the CEO’s and the sector heads

EDUCATION QUALIFICATIONS

- MBA or equivalent

RELEVANT EXPERIENCE

- 10 to 12 years relevant experience of working with C-Suite Business Leaders / Promoters in Large organizations & Start- up Founders

COMPETENCIES

- Governance Framework Adherence (Practitioner)
- PMO & Change Management (Practitioner)
- Stakeholder Liasoning (Practitioner)
- Performance Management (Practitioner)
- MIS & Data Integration (Practitioner)
- Analytical Thinking & Problem Solving (Practitioner)
- Financial Acumen (Practitioner)
- Business Acumen (Practitioner)
- Process Excellence (Practitioner)
- Social Awareness
- Entrepreneurship
- Personal Effectiveness
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence