About this role
Summary
Parts Sales Area Manager oversees parts and logistics operations, ensuring the right parts are available, stored, and distributed efficiently to support service and sales performance.
Tasks
- Sell a range of products and services to significant customers and/or manage a sales team for a given area, with guidance from senior colleagues.
- Sell standard products and services to customers and/or supervise a team of sales advisers.
- Identify products/services that best meet customer needs, propose quantities/configurations, explain selections, and invite purchase at standard price/terms.
- Develop a personal network in the sales territory, represent the organization at events, identify opportunities, promote the org, and enhance reputation.
- Develop and implement a customer contact plan, communicate launches, engage customers, resolve queries/complaints within scope, escalate complex issues.
- Monitor team members' use of the CRM system, resolve standard issues, escalate when needed.
## Education
Bachelor's degree in Business, Logistics, Supply Chain, or a related field is preferred; relevant experience may compensate for formal education.
Experience
5 to 7 years of experience, including team coordination or people management responsibilities.
Skill
- Inventory Control & Stock Accuracy
- Warehouse Operations & Housekeeping
- ERP / Warehouse Management Systems Usage
- Attention to Detail & Documentation
- Customer Relationship Building
## Competencies
- Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
- Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
- Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
- Drives Results: Consistently achieving results, even under tough circumstances.
- Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity."