About this role
The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, they will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, the Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
$15.92 Per Hour
- The ability to sit/stand for extended periods at a time
- Must have basic computer knowledge (Email, MS Excel, internet, etc.)
- H.S. Diploma, GED, or equivalent preferred
- Must be 21 years of age or older
- Successfully pass a drug screen, background check, and obtain a gaming license
- Must have 1+ years of cash handling experience
- High level of customer service
- Ability to work a flexible schedule, including so nights, weekends, and holidays is preferred
- Present yourself in a professional manner
- Strong communication skills, both written and verbal
- Ability to do simple math
- Understanding and a responsibility to adhere to all compliance requirements set for by the company and regulatory agencies
- Prior work experience in a sports book is highly preferred
- Ability to motivate, lead, and mentor staff members
- Effective communication skills, both written and verbal
- Professional appearance and demeanor
- Self-starter attitude who shows initiative
- Committed to delivering an elevated level of customer service
- Must be able to stand for extended periods of time.
- Must be able to lift, pull or push 25 lbs.
- Must be able write for extended periods of time.
- Must be able to twist, bend or reach with no significant boundaries.
- This position may be exposed to a smoke-filled environment
CER license is required