QSSK- SENIOR HUMAN RESOURCE-OPERATIONS

Q-Sourcing ServtecNairobi, Nairobi CountyOn-siteFull-timeSenior, 5–8 yearsListed 6 hours ago

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About this role

JOB TITLE: SENIOR HUMAN RESOURCE-OPERATIONS

About This Job:

Q-Sourcing
Limited trading as Q-Sourcing Servtec is a manpower management solutions firm
operating in the East African Region in the countries of Uganda, Kenya,
Tanzania, Rwanda, and South Sudan.

On behalf of
our client, we are looking for a competent , skilled, and experienced Senior Human Resource-Operations to work in Nairobi, Kenya

Job Summary

To offer
leadership, oversee the day-to-day management of HR Operations team and to
enhance transactional efficiency, ensuring data accuracy, and supporting the
team in delivering high-quality service to our employees.

DUTIES & RESPONSIBILITIES:

- Supervise
the HR Operations team, providing clear direction, coaching, and performance
feedback to drive individual and team success.
- Provides day-to-day operational and
functional oversight of the collaborative efforts of all departments and
processes related to people, including recruitment, selection,
development, induction, and performance management of all staff.
- Partner with executive-level management on
leadership requisitions and assist them in determining and fulfilling
their current and future talent needs.
- Provide an efficient and high-touch
experience for every applicant from application stage to offer, evaluating
skill level, driving the interview process and offer process, including
reference checks, salary recommendations and closing of applicants.
- Responsible
for overseeing and handling day-to-day processes such as system updates, letter
generation, and contract renewals, while also assisting in the management of
cyclical events such as compensation adjustments for all our markets.
- Implement
strategies to foster a culture of ownership and accountability within the team,
including defining roles, setting performance metrics, and implementing
improvement initiatives.
- Drive
continuous improvement in HR operations by optimizing processes, leveraging
automation tools, and conducting regular audits to ensure efficiency and
compliance.
- Serve
as the primary point of contact for data queries and issues, liaising with
internal stakeholders to resolve issues and improve data integrity.
- Manage
contracts and documents related to HR operations, including vendor contracts,
employee agreements, and compliance documents, ensuring accuracy and
completeness.
- Collaborate
with HR Centers of Excellence and Business Partners to align operational
processes with strategic goals and evolving business needs.
- Oversee
payroll operations, including coordinating with internal and external
stakeholders to ensure timely and accurate payroll processing.
- Stay
abreast of industry best practices and regulatory changes, recommending updates
to policies and procedures as needed to support organizational growth and
compliance.

KNOWLEDGE,
SKILLS, AND EXPERIENCE:

- Bachelor's
degree in Human Resources, Business Administration, or a related field.
- 5
years of experience in HR operations, with a focus on contract and document
management.
- Strong
leadership and team management skills, with a track-record of driving
performance and development.
- Experience
with HRIS and payroll systems, with a proficiency in data analysis and
reporting.
- Excellent
communication and interpersonal skills, with the ability to collaborate
effectively across departments and levels of the organization.
- Knowledge
of employment laws and regulations, with a commitment to maintaining compliance
and upholding ethical standards.
- Proven
ability to thrive in a fast-paced, dynamic environment, with a focus on
continuous improvement and innovation.

Interested
and qualified applicants should submit their applications through the link
below.

Note:

Only shortlisted applicants will be
contacted.

Q-SOURCING SERVTEC IS AN EQUAL
OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.