Hygiene Manager

Overview

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners.

As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

Job Description

- Develop, implement, and maintain food safety, hygiene, and sanitation policies and procedures across all food and beverage outlets, kitchens, storage areas, and back-of-house facilities.

- Ensure full compliance with Dubai Municipality food safety regulations, HACCP requirements, and applicable local and international hygiene standards.

- Conduct regular hygiene inspections, internal audits, and risk assessments to identify potential food safety hazards and areas for improvement.

- Monitor food handling, preparation, storage, transportation, and service practices to ensure compliance with established food safety standards.

- Oversee the implementation and continuous improvement of the HACCP system, including hazard identification, critical control points, monitoring, and corrective actions.

- Develop and deliver food safety, hygiene, and sanitation training programmes for kitchen, stewarding, food and beverage, and other relevant colleagues.

- Monitor personal hygiene, grooming, handwashing, and safe food handling practices among all food-handling colleagues.

- Ensure proper cleaning and sanitation procedures are implemented, monitored, and documented across all operational areas.

- Coordinate with the Executive Chef, Chief Steward, Food & Beverage Management, and other departments to maintain consistent hygiene and food safety standards.

- Oversee pest control programmes, waste management practices, and environmental hygiene requirements.

- Monitor food storage conditions, temperature controls, product labelling, expiry dates, and stock rotation procedures.

- Investigate food safety incidents, hygiene complaints, and potential contamination risks, implementing appropriate corrective and preventive actions.

- Maintain accurate records of hygiene inspections, food safety audits, temperature monitoring, training, incidents, and corrective actions.

- Coordinate external inspections, regulatory audits, and food safety certification processes, ensuring timely resolution of any non-compliance issues.

- Monitor supplier food safety compliance and support the evaluation of food products, deliveries, and storage practices.

- Ensure the safe handling, storage, and use of cleaning chemicals and sanitation equipment.

- Prepare regular hygiene performance reports and provide recommendations to management on compliance risks and operational improvements.

- Promote a strong food safety culture through continuous training, awareness initiatives, and proactive monitoring.

- Support sustainability initiatives related to waste reduction, environmental hygiene, and responsible operational practices.

- Perform other hygiene, food safety, and compliance-related duties as required.

Desired Skill & Expertise

- Minimum 4–5 years of experience in food safety, hygiene management, or quality assurance, preferably within luxury hotels, resorts, private members' clubs, or high-end hospitality environments.

- At least 2 years in a supervisory or managerial hygiene or food safety role.

- Bachelor's degree or diploma in Food Science, Food Safety, Environmental Health, Microbiology, Hospitality Management, or a related field.

- HACCP certification and recognised food safety training qualifications are required.

- Strong knowledge of Dubai Municipality food safety regulations, HACCP principles, and international food safety management standards.

- Familiarity with ISO 22000, food safety management systems, and relevant audit procedures is highly desirable.

- Proven experience conducting hygiene inspections, food safety audits, risk assessments, and regulatory compliance reviews.

- Excellent knowledge of food handling, temperature control, sanitation, pest management, waste disposal, and contamination prevention.

- Strong leadership, communication, training, and interpersonal skills.

- Excellent analytical, problem-solving, reporting, and decision-making abilities.

- Ability to investigate food safety incidents, identify root causes, and implement effective corrective and preventive actions.

- Strong organisational skills, attention to detail, and ability to manage multiple operational priorities.

- Proficiency in Microsoft Office and food safety documentation or reporting systems.

- Professional, proactive, reliable, and committed to maintaining exceptional hygiene and safety standards.

- Ability to work flexible hours, including weekends, evenings, and public holidays, when required.