About this role
Role Purpose
As a Sales Consultant in our Bathroom Department at Leroy Merlin, you will be the face of our store, helping customers discover the right products and solutions for their projects while creating a positive and inspiring shopping experience. You will play a key role in driving sales, delivering exceptional customer service, and building lasting customer relationships.
Key Responsibilities
- Be the face of Leroy Merlin in-store, engaging directly with customers
- Help customers identify products and solutions that fit their needs
- Create a positive, welcoming, and helpful shopping experience
- Drive in-store sales through effective product knowledge and customer interaction
- Deliver excellent customer service at all times
- Build and maintain strong customer relationships
- Contribute to customer satisfaction and long-term loyalty
- Support the overall performance and success of the store
Qualification and Experience
- Matric (Grade 12) or equivalent qualification.
- 1-2 years of retail sales experience, ideally in a customer-focused role.
- Skilled in sales techniques, negotiation, and rapport building.
- Knowledge of home improvement products is an asset.
- Comfortable using POS systems and basic computer applications.
- High level of accuracy and focus on detail, especially when managing displays and inventory.