Customer Introducer

Job Title: Customer Introducer Job Description
The Customer Introducer will support a short-term, high-volume outbound calling campaign to welcome and inform existing gas customers following a recent acquisition. Working from a company-provided script, you will introduce the organization, help ensure a smooth transition, and accurately document call outcomes for approximately 2,500 contacts. This is a full-time, project-based role running for about 34 weeks, Monday through Friday, 9:30 AM to 6:30 PM, and is ideal for someone who enjoys phone-based customer interaction and wants a focused assignment with a clear objective and measurable finish line.
Responsibilities
- Make a high volume of outbound phone calls each day to an established list of approximately 2,500 existing customers.
- Use a company-provided script to introduce the organization and explain the customer transition following the acquisition of a smaller gas company.
- Maintain a natural, friendly, and professional conversation while adhering to the structured script and key talking points.
- Deliver a consistent and positive customer experience during each interaction, even through repetitive calls.
- Accurately document call outcomes, dispositions, and relevant details in the appropriate systems or CRM tools.
- Work steadily and efficiently toward daily call-volume and production expectations throughout the project.
- Spend the majority of the workday on the phone, focusing on outbound customer outreach and follow-up as needed.
- Ensure dependable attendance and punctuality for the duration of the 34 week project-based assignment.
- Support the overall customer transition and acquisition integration effort by completing assigned outreach in a timely manner.
- Collaborate with the small campaign team to meet project goals and provide feedback on customer responses when appropriate.
Essential Skills
- Experience making outbound calls or working in a call center or phone-based customer service environment.
- Comfortable spending the majority of the workday on the phone in a high-volume, repetitive calling environment.
- Ability to follow a company-provided call script while maintaining a natural, professional conversation with customers.
- Clear verbal communication skills and strong phone presence.
- Basic computer proficiency, including the ability to enter and update information accurately.
- Strong attention to detail and accurate data entry when documenting call results and dispositions.
- Ability to work consistently toward daily call-volume expectations and production goals.
- Dependable attendance and reliability for a short-duration, project-based contract.
- Ability to maintain a friendly, professional tone through repetitive customer interactions.
- Comfortable working from a structured script and adhering to defined processes.
Additional Skills & Qualifications
- Previous outbound calling or call center experience is strongly preferred.
- Customer service experience in a phone-intensive environment is beneficial.
- Experience using CRM systems or call-disposition tools is helpful.
- Interest in gaining experience with customer transition and acquisition integration projects.
- Ability to thrive in a production-oriented setting with clear targets and a defined project timeline.
Work Environment
This is an onsite, full-time role with a MondayFriday schedule from 9:30 AM to 6:30 PM during the 34 week assignment. The work is phone-intensive and production-oriented, with representatives spending a significant portion of each day making outbound calls and documenting results. The project is based on completion of an outreach list of approximately 2,500 contacts, and the contract may conclude once this work is finished. You will join a small team of two contractors dedicated to this campaign, working in a structured environment that emphasizes consistent customer communication, accurate data entry, and meeting daily call-volume expectations.
Job Type & Location
This is a Contract position based out of Stuart, FL.
Pay and Benefits
The pay range for this position is $17.00 - $17.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Stuart, FL.
Application Deadline
This position is anticipated to close on Nov 2, 2026.
Workplace Type
This is a fully onsite position in Stuart,FL.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.