Technical Application Developer

We are seeking a hands-on Application Developer to design, build, test, and support Microsoft Dynamics 365 and Power Platform solutions. You will independently deliver medium-complexity features, contribute to technical design, troubleshoot production issues, and guide junior developers while working within enterprise architecture and platform standards.

The role supports Commercial and Marketing organizations across Dynamics 365 Sales, Customer Service, and Field Service; authenticated customer and partner portals built on Power Pages; and integrations with Eloqua and Oracle ERP.

KEY RESPONSIBILITIES Dynamics 365 technical design and development

- Design and deliver medium-complexity Dynamics 365 solutions across data models, forms, views, business process flows, automation, integrations, and security.

- Build plug-ins, custom APIs, JavaScript form scripting, Dataverse Web API integrations, and selected PCF controls using maintainable patterns.

- Evaluate standard functionality, configuration, low-code automation, and custom code; recommend an approach based on maintainability, performance, security, and supportability.

- Implement and review Dataverse security configurations, including business units, roles, teams, field-level security, and record sharing.

- Diagnose production issues involving plug-ins, transactions, performance, security, access, and integrations using trace logs and platform diagnostics.

- Contribute to solution management and ALM, including solution layering, managed solutions, environment strategy, automated deployments, and release-wave readiness.

- Build model-driven and canvas Power Apps and Power Automate flows with robust validation, error handling, monitoring, and operational documentation.

- Document design decisions and raise significant architectural trade-offs to senior developers, platform owners, or enterprise architects.

Power Pages and integrations

- Design, develop, and support authenticated customer and partner experiences using Power Pages, Liquid, web templates, HTML, CSS, JavaScript, forms, lists, and the Power Pages Web API.

- Implement web roles, table permissions, page permissions, and approved identity patterns; validate authorization and record-level access.

- Troubleshoot portal authentication, registration, authorization, data access, performance, and accessibility issues.

- Develop and support integrations between Dynamics 365, Eloqua, Oracle ERP, and Azure services, including monitoring and failure handling.

Delivery, mentoring, and business collaboration

- Translate approved requirements into technical designs, user stories, estimates, tasks, and acceptance criteria for assigned features or workstreams.

- Own assigned features through development, testing, release readiness, deployment, and production stabilization; keep Azure DevOps status, risks, and dependencies current.

- Participate actively in sprint planning, stand-ups, reviews, demos, retrospectives, backlog refinement, and release planning across time zones.

- Review code and configuration, reinforce development standards, and coach junior developers through implementation questions and defects.

- Partner with Commercial and Marketing stakeholders to understand workflows, explain options and trade-offs, validate proposed behavior, and demonstrate completed solutions.

- Prototype practical Dynamics 365 AI and Copilot Studio use cases, support showcases, and incorporate user feedback into improvements.

DYNAMICS 365 APPLICATION SCOPE

Sales: Accounts and contacts, account hierarchies, lead qualification, opportunities, product catalogs, price lists, quotes, orders, forecasting, seller productivity, and Oracle ERP connections.

Customer Service: Case management, queues, routing, service-level agreements, entitlements, knowledge management, and representative productivity.

Field Service: Work orders, incident types, customer assets, service agreements, scheduling, dispatch, case-to-work-order handoffs, and technician mobile experiences.

REQUIRED QUALIFICATIONS

- 4+ years of hands-on experience developing Dynamics 365 Customer Engagement and Power Platform solutions.

- Strong Dynamics 365 development skills, including C# plug-ins, custom APIs, JavaScript form scripting, Dataverse Web API integrations, and exposure to PCF controls.

- Hands-on experience with at least two of Dynamics 365 Sales, Customer Service, and Field Service, including configuration, data models, and extensibility.

- Working knowledge of Dataverse security, solution management, ALM, source control, deployment automation, and production troubleshooting.

- Hands-on Power Pages or Power Apps portals experience, including Liquid, web templates, web roles, table permissions, and external authentication concepts.

- Strong Power Platform skills across model-driven apps, canvas apps, and Power Automate, plus working knowledge of Azure integration patterns.

- Experience delivering work in Agile teams, estimating features, reviewing code, coordinating dependencies, and supporting releases across distributed teams.

- Ability to translate business requirements into maintainable technical solutions and explain options clearly to technical and non-technical audiences.

- Exposure to Copilot Studio and Dynamics 365 AI or Copilot capabilities, with the ability to build or contribute to working prototypes.

- Bachelor’s degree in computer science, information systems, engineering, or a related field, or equivalent practical experience.

PREFERRED QUALIFICATIONS

- Microsoft certification related to Power Platform development or Dynamics 365 applications.

- Experience leading a small feature team or mentoring junior developers without formal people-management responsibility.

- Experience with Eloqua integration, Oracle ERP integration, Azure services, or automated Dynamics 365 deployments.

- Experience building Copilot Studio agents or Dynamics 365 AI prototypes that reached pilot or production use.

WHAT SUCCESS LOOKS LIKE

- Within the first 90 days, learn the CRM and portal landscape, begin owning medium-complexity enhancements, and become a dependable technical partner for assigned business areas.

- Deliver features end to end, support code and design reviews, resolve production issues effectively, and improve development or release practices.

Over the first year, lead selected workstreams, mentor junior developers, and help move at least one Dynamics 365 AI or Copilot Studio use case from prototype toward adoption.