About this role
Our heart beats for talents - be one of them!
The Operations Business support role is a valued and key role at our MM Airways site, ensuring the flow of information and updates with the line manager's to employees and payroll. The role balances key relationships with senior stakeholders, line managers, payroll and HR as well as with all employees to meet operational requirements, keep information flowing and support the functions of the business. We are looking for enthusiastic and self motivated candidates for this role. (m/f/d).
Your Role
- Core Requirements Use Microsoft 365 applications confidently, including Outlook, Excel, Word and Teams.
- Handle confidential and personal information appropriately and in line with GDPR requirements.
- Build effective working relationships across the site and with core support teams.
- People and Workforce Administration Provide day-to-day administrative support to the Operations Management team.
- Maintain departmental organisation charts, training matrices and all absences trackers.
- Update workforce management records and complete weekly approvals for payroll and agency workers.
- Process sickness certificates and absence records accurately and confidentially.
- Support recruitment administration, shift-pattern updates and shift change notifications.
- Help resolve employee payroll queries in liaison with Payroll and agency contacts.
- Operations Support and Analysis Maintain overtime and absence trackers and support machine-cover planning.
- Support the implementation and continuous improvement of shop-floor data collection with follow ups and corrections.
- Analyse production costs and report actual costs against estimates.
- Track and analyse production inputs and production time.
- Identify improvement opportunities and assist with implementing agreed changes.
- Assist the implementation of change programs and business projects.
- General Site Support Coordinate administrative support for on-site visits
- Manage stationery requests and updates to site information screens
- Supports colleagues by providing timely information, practical assistance and guidance.
- Responds promptly to questions and requests, escalating issues where appropriate.
- Contributes positively to team objectives and delivers related tasks as required.
- Support investigations and disciplinaries
- Continuous self-development.
- Operations systems experience and ongoing training.
Your Profile
Essential skills
- At least three years’ administrative experience.
- Confident use of Microsoft 365, particularly Outlook, Excel, Word and Teams.
- High level of accuracy and attention to detail in record-keeping and data entry.
- Experience preparing reports and analysing data.
- Strong organisational and process-management skills.
- Professional, discreet and dependable approach.
- Clear written and verbal communication skills.
Desirable skills
- Experience in a comparable operations-support or manufacturing environment.
- Experience with workforce-management, payroll or production-data systems.
Our Offer
Join our dedicated team of passionate colleagues who like to get things done!
We offer you a workplace in a stable environment at an international company which is an industry leader. In addition, interesting tasks with a high degree of management scope in a team that lives our values responsibility, performance and passion on a daily basis.
Moreover, we offer individual development opportunities and a wide range of MM-Academy training courses.
Interested? We look forward to receiving your CV.